The problem
Vehicle description: school buses mounted on navistar chassis. The standard cross view mirror assemblies installed on these buses do not conform to the requirements of fmvss no. 111, "Rearview mirrors."
The risk
The school bus driver may not be able to see certain portions of the bus, increasing the risk of a crash or personal injury to persons near the bus.
The fix
Blue bird will furnish to distributors and owners, parts and instructions necessary to modify the cross view mirror assemblies.
Contacts
Owner notification began february 16, 1999. Owners who do not receive the free parts and instructions within a reasonable time should contact blue bird at 1-912-825-2021. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V017000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.