The problem
Vehicle description: vans equipped with compressed natural gas (cng) fuel tanks. Incorrect fuel tank straps were installed on the small fuel tank. As a result, the fuel tank may not be securely attached to the vehicle.
The risk
The fuel tank could move increasing the risk of a fire and/or explosion.
The fix
Dealers will replace the mounting straps for the small fuel tank.
Contacts
Owner notification began march 22, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V034000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.