The problem
Vehicle description: passenger vans and wagons equipped with compressed natural gas (cng). The fuel hose that connects the left and right fuel rails may shrink and leak fuel if exposed to high engine operating temperatures.
The risk
Fuel leakage in the presence of an ignition source can result in a fire.
The fix
DEALERS WILL REPLACE THE FUEL RAIL ASSEMBLY.
Contacts
Owner notification began march 22, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V044000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.