The problem
Vehicle description: utility vans equipped with the "60/40" hinged side cargo doors. The strikers for the 60/40 door single latch system were found to contain stress cracks at the striker wire lower stake joint. Strikers with stress cracks may not meet the requirements of fmvss no. 206, "Door locks and door retention components."
The risk
In the event of a crash, the door strikers may not hold the door, increasing the risk of personal injury or property damage.
The fix
DEALERS WILL REPLACE THE DOOR STRIKER.
Contacts
Owner notification began april 7, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V046000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.