The problem
Vehicle description: mini vans equipped with e-z entry seats. The affected vehicles may have a second row right hand side captain chair that has inadequate lubrication of the easy entry and exit latch system. In some cases, the actuator spring in the latch could deform after repeated use, causing the latch to remain in the unlatched position. If this occurs, the seat will slide freely on the seat track and the springs on the track will move the seat to the easy entry position toward the front of the vehicle.
The risk
An unlatched seat track could result in an increased risk of injury in the event of a vehicle crash.
The fix
Dealers will replace the seat track for the second row right hand side captain's chair, which includes the easy entry and exit latch mechanism.
Contacts
Owner notification began may 17, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact nissan at 1-800-647-7261. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nissan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V056002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.