The problem
Vehicle description: passenger vehicles. An electrical short can develop in the generator, even when the engine is off.
The risk
The electrical short could cause an engine compartment fire that could spread to the rest of the vehicle and anything near it.
The fix
DEALERS WILL REPLACE THE GENERATOR.
Contacts
Owner notification began april 24, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1-800-458-8006. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Cadillac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V070000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.