The problem
Vehicle description: passenger vehicles equipped with chrome plated aluminum wheels. Some of these wheels have a mounting surface that was not machined correctly, causing the wheel studs to break.
The risk
The tire/wheel assembly could separate from the vehicle, increasing the risk of a crash.
The fix
Dealers will inspect the wheels and replace all wheels with date codes indicating that they may not have been machined correctly. The wheel mounting studs at any location where a suspect wheel was installed will also be replaced.
Contacts
Owner notification began may 12, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact pontiac at 1-800-762-2737. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Pontiac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V072000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.