The problem
Vehicle description: motor homes with basement converters and basement freezers. A grommet may be missing allowing the 110-volt wire to rub against a metal edge.
The risk
If a direct short were to occur, the potential exists for a fire.
The fix
Dealers will inspect the motor homes to determine if the subject wires are properly protected. If they are not, proper protection will be added, and if necessary, the wiring will be repaired or replaced.
Contacts
Owner notification began may 3, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact coachmen at 1-800-453-6064. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coachmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V076000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.