The problem
Vehicle description: bus shells. The height control valve lever attached to the radius rod of the independent front suspension may have been fastened without using lock washers.
The risk
The lever can loosen over time resulting in improper suspension height adjustment, and possible loss of vehicle control.
The fix
Dealers will install two lock washers on the u-bolt retaining the height control valve lever.
Contacts
Owner notification began june 4, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact prevost at 1-418-883-3391. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V079000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.