The problem
Vehicle description: heavy duty trucks equipped with 15" (widths: 4" and 5") air-actuated q-plus cam brake equipped with federal mogul friction products 3030-197 brake lining (meritor r201) brake linings and actuated with type 20 air chambers x 5.5" Slack adjusters. The affected brakes were installed predominantly in heavy truck front axle assemblies. These assemblies do not fully satisfy the test performance requirements of fmvss no. 121, "Air brake systems."
The risk
This condition could cause decreased braking effort.
The fix
The brake lining will be replaced with upgraded brake linings.
Contacts
Owner notification began december 9, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact western star at 1-250-860-3319 or meritor at 1-248-435-3907. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V082001.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.