The problem
Vehicle description: passenger vehicles. Fine cracks within one or more of the gear teeth with in the gear train, inside the automatic transmission gearbox.
The risk
This can result in breakage of the gear teeth potentially causing the transmission to "lock up" at speeds below 15 mph.
The fix
DEALERS WILL REPLACE THE AUTOMATIC GEARBOX.
Contacts
Owner notification began july 1, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jaguar at 1-201-818-8500. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jaguar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V138000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.