The problem
Vehicle description: motor homes. A generator battery cable may have been routed too close to a notch in the heat shield, resulting in damage to the battery cable insulation.
The risk
This can lead to an electrical short, and possibly a fire.
The fix
Dealers will inspect and repair, including replacement of any damaged wiring or other vehicular components, if necessary.
Contacts
Owner notification began june 2, 1999. Only 1 customer involved: cruise america, mesa, arizona. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact fleetwood at 1-800-445-3307. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Fleetwood dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V142000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.