The problem
Vehicle description: minivan. The power door lock remote control actuator unlatches the door in response to input from the remote transmitter. Excessive grease in the actuator could cause a slow return of the activation lever to the proper latching position.
The risk
If the activation lever has not returned to the proper latching position by the time the sliding door closes, the door will not latch.
The fix
Dealers will replace the power door lock remote control assembly.
Contacts
Owner notification began june 17, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact honda at 1-800-999-1009. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Honda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V159000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.