The problem
Vehicle description: minivans. The left hand windshield wiper pivot drive arm was not mechanically staked to the pivot shaft.
The risk
This could allow the drive arm to disengage from the shaft leading to a loss of wiper function. The driver's visibility would be impaired, increasing the risk of a crash.
The fix
Dealers will replace the left hand side windshield wiper pivot assembly.
Contacts
Owner notification began march 27, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V189000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.