The problem
Vehicle description: motor homes. A generator muffler strap was omitted during the installation process.
The risk
The muffler and exhaust tail pipe can vibrate loose, possibly detaching from the unit.
The fix
DEALERS WILL INSTALL A MUFFLER STRAP.
Contacts
Owner notification began august 15, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact damon at 1-219-264-2900. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Damon dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V202000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.