The problem
Vehicle description: mini vans. The fuel tank retention strap (two straps per vehicle) can break at the spot welds causing an underbody rattle.
The risk
There is also a potential for fuel tank separation or fuel leak, increasing the risk of a fire.
The fix
Dealers will replace the fuel tank retention straps.
Contacts
Owner notification began august 18, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact nissan at 1-800-nissan1 (1-800-647-7261). Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nissan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V205002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.