The problem
Vehicle description: transit buses. Failure of a soft seat check valve in wheelchair lifts provided by lift-u, may allow the front and rear platform barriers to return to a horizontal position from the vertical position they are supposed to be locked in.
The risk
This could allow a mobility aid to roll off of the lift platform injuring its occupant. Lift-u will replace the soft seat check valves.
The fix
LIFT-U WILL REPLACE THE SOFT SEAT CHECK VALVES.
Contacts
Orion recall no. Obi-9901. Owner notification began june 25, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact lift-u at 1-209-838-2400 or orion bus at 1-315-768-8101. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Orion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V242001.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.