The problem
Vehicle description: passenger vehicles. The air bag sensor wiring pigtail insulation can become brittle and crack over time due to accumulation of water in the pigtail protective convolute in combination with high underhood temperatures related to the routing of the wiring pigtail near the radiator. This can result in environmental stress cracking of the insulation.
The risk
In some cases, the air bag warning light can illuminate and the air bag supplemental restraint system disabled.
The fix
Dealers will install air bag sensors with revised wiring insulation. In addition, vehicles which have the air bag warning light illuminated will have a new air bag diagnostic monitor installed.
Contacts
Ford recall no. 99S23. Owner notification began september 27, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V243000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.