The problem
Vehicle description: boat trailers equipped with aluminum wheels. These wheels have a chamfered central hole where the axle spindle passes through. On some, the chamfer is too shallow causing the wheel bearing dust cap to protrude behind the wheel. When this cap is protruding, wheel lug bolt torque will not remain tightened.
The risk
If undetected, wheel studs can break allowing the wheel to fall off increasing the risk of a crash.
The fix
Stratos has gone out of business. The correction was to replace these wheels.
Contacts
Owner notification is expected to begin during march 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact stratos at 1-800-731-8473. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Javelin, Stratos dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V293000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.