The problem
Vehicle description: motorcycles. The fuel hose disconnects between fuel pump regulator and fuel tank outlet nozzle. The fuel pump and hose are located inside the fuel tank assembly.
The risk
This condition could cause the engine to stop without warning affecting the handling of the motorcycle.
The fix
Excelsior-henderson has gone out of business. The correction was to install a plastic safety tie to secure the fuel hose.
Contacts
Owner notification began october 29, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact excelsior-henderson at 1-612-873-7000. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Excelsior-Henderson dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V299000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.