The problem
Vehicle description: motor homes equipped with carbon monoxide alarms. Some of these alarms may have become contaminated during shipping which will diminish the sensitivity of the alarm to detect carbon monoxide.
The risk
Personal injury or death could occur to the vehicle occupants in the event the alarm does not work and alert the occupants to the presence of carbon monoxide.
The fix
Atwood will exchange these carbon monoxide alarms at no charge to the consumer.
Contacts
Atwood reported that owner notification began october 1, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact atwood at 1-800-780-6685 or blue bird at 1-912-822-2242. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V306001.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.