The problem
Vehicle description: passenger vehicles. Some aluminum castings used in the manufacture of the vehicle frame may have missed the required heat treatment operation resulting in soft frame castings.
The risk
Some of these frames could fracture under vehicle operating conditions, resulting in loss of vehicle handling or vehicle control.
The fix
DEALERS WILL REPLACE THESE VEHICLES.
Contacts
Daimlerchrysler recall no. 855. Owner notification began january 20, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V313000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.