Structure: hinge and attachments Van Con recall

The problem

Vehicle description: conversion type-a school buses equipped with plunger/socket positive door openers on single rear emergency doors. These buses do not comply with the requirements of fmvss no. 217, "Bus window retention and release."

The risk

In the event of an emergency, small children may have difficulty in opening the door, increasing the risk of personal injury.

The fix

Dealers will remove the plunger/socket type door opener and replace it with a telescopic prop door opener.

Contacts

Owner notification began august 10, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact van-con at 1-732-356-8484. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

What to do

1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
2. Call a dealer. Any authorized Van Con dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V321000.
3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.