The problem
Vehicle description: motorcycles. The back torque limiter in the clutch could malfunction and allow the clutch to slip excessively, or not re-engage after a shift.
The risk
This sudden non-engagement of the clutch could cause the rider to lose control of the vehicle.
The fix
Dealers will replace certain parts of the clutch.
Contacts
Owner notification began december 2, 1999. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact kawasaki at 1-949-770-0400. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kawasaki dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V337000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.