The problem
Vehicle description: minivans. The tail light socket may have been improperly molded, resulting in the locking tab having insufficient force to retain the bulb.
The risk
If the bulb falls out of the socket, the brake or tail lamp function cannot occur.
The fix
DEALERS WILL REPLACE THE TAIL LAMP SOCKETS.
Contacts
Ford recall no. 99S36.Owner notification began january 19, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 99V347001.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.