Air conditioner turns off when bulkhead door (inside vehicle) senses it is closed. I have 30 Rivian vehicles that this update has happened to and I have multiple driver's a day that are being affected by heat related issue with this new update.
2023-2025 · 2 model years
Rivian Edv 500 Problems by year
Owners have filed 16 complaints about the Rivian Edv 500 across 2 model years, and it has 0 recalls. The 2023 has the most complaints once its age is allowed for (15). The most reported problem area is the seats & seat belts, followed by the suspension.
- Complaints
- 16
- Recalls
- 0
- Crashes
- 0
- Fires
- 0
- Injuries
- 10
- Deaths
- 0
Edv 500 complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common Edv 500 problems
Latest Edv 500 complaints
The rear axle beam on this vehicle is cracked. The beam is nearly cracked all the way through with just a small amount of material still holding it together. An image is attached showing the part failure.
During operation the seatbelt connection to the pretensioner fell apart. There is a plastic housing that the seatbelt anchor is connected to. That metal anchor came apart from inside of the plastic housing and could not be reconnected. Vehicle will need a new seatbelt installed. The pretensioner mounting cable is still intact, just the connection plate to the plastic housing failed. The attached image shows the plastic housing and mounting cable separated.
During inspection we found the rear axle of this vehicle has a crack through it traveling vertically through the axle. The break is on the driver side rear of the vehicle and extends about 80% up the entire axle width. The attached images are taken from the rear of the vehicle.
Driver of van called to report seatbelt would not latch; release button was stuck and would not release. They called Rivian Support, and they had van towed back to station as without seatbelt working properly, would be unsafe for driver to continue.
The seatbelt cable completely snapped- it's a huge metal cord and should not have failed.
Questions about the Rivian Edv 500
Which Rivian Edv 500 years have the most problems?
What are the most common Rivian Edv 500 problems?
Across every model year, owners report problems with the seats & seat belts (11), suspension (2), transmission & drivetrain (1) most often.
How many recalls does the Rivian Edv 500 have?
NHTSA lists no recalls for any Rivian Edv 500 model year on file.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data