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Vehicle safety record

2016 Scion IM Problems, complaints & recalls

Owners have filed 12 complaints about the 2016 Scion IM with NHTSA, most often about the transmission & drivetrain (5) and the body, doors & structure (2). Those complaints describe 1 crash and 2 injuries. It is covered by 1 recall, the latest in April 2016 for the tires.

NHTSA data checked

Rated once enough IM years are on file

#204 most complained-about 2016 vehicle

Complaints
12
Recalls
1
Crashes
1
Fires
0
Injuries
2
Deaths
0

Most common 2016 Scion IM problems

Share of all 12 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2016 Scion IM recalls 1

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Tires

16V23600094 vehicles affected

The problem
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Yaris, Rav4, Land Cruiser and 4Runner vehicles, and Scion FR-S, iM, and TC vehicles manufactured January 28, 2016, to March 14, 2016. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."
The risk
An incorrect label may result in the vehicle being overloaded, increasing the risk of a crash.
The fix
SET will notify owners, and provide them a corrected label to be installed over the inaccurate label, free of charge. The recall began on June 3, 2016. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET16A.

What owners say

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12 complaints about the 2016 Scion IM

Newest first, as filed with NHTSA by owners.

Transmission & drivetrain

The contact owns a 2016 Scion IM. The contact stated while driving 70 MPH, the transmission was skipping the 6th and 7th gears. The contact stated that the failure recurred several times while driving. There was no warning light illuminated. Additionally, the contact stated that while attempting to drive from a complete stop at an intersection, the accelerator pedal was depressed, but the vehicle failed to respond. The contact disconnected the battery for 15 minutes and restarted the vehicle; however, the failure...

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persisted. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was then towed to the parent's residence. The dealer was contacted, and the contact was advised to tow the vehicle to the dealer location. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000. The VIN was not available.

Filed Incident Power trainNHTSA 11600065
Transmission & drivetrainElectrical system

Traction control turns off by itself Was not accelerate But I turned it off And restarted it it started to accelerate. But traction control is still turned off

Filed Incident Power train · Electrical systemNHTSA 11527775
SteeringDriver assistance

The vehicles car horn no longer works, this is safety manufacturer defect that should be reported and fixed by the manufacturer. I was driving the vehicle and could not honk to other vehicles thus creating a safety hazard.

Filed Incident Steering · Unknown or other · Back over preventionNHTSA 11471242
Electrical system

The horn on the vehicle began to operate intermittently and now it does not work at all. This is a major safety issue as I have several near misses with other drivers turning into my travel lane without signaling and nearly causing an accident. I have no way of preventing an incursion without the horn being operational. Toyota dealership informed me it was a spiral cable and the cost would be nearly $900.00 to replace. I feel this device should not be prone to failure and be replaced at no cost to me. I have...

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seen where Toyota has had this issue before and recalled to have said spiral cable replaced. I tried Toyota customer care and they told me it was my issue. This is a safety issue and wish Toyota to stand behind their product.

Filed Incident Electrical systemNHTSA 11431532
Transmission & drivetrain

Transmission does quirky things. Sometimes it gets stuck in high rpm's and doesn't want to upshift. Sometimes it won't accelerate because you can't get the rpm's up high enough. This is an automatic transmission. Sometimes it slips

Filed Incident Power trainNHTSA 11388529
Brakes

The brake light on the dash came on for a second while accelerating from a stop. The problem has progressively gotten worse. The light now comes on and stays on the whole time you accelerate but as soon as you let off the gas pedal the light goes out. This now happens every time you accelerate from a stop and the light stays on until you let off the gas.

Filed Incident Service brakesNHTSA 11388528
Transmission & drivetrainEngine & cooling

Purchased my 2016 scion im and was great for the first year. In 2018, the car developed a rough idle, usually at a stop light and after the car was warm. I reported it to the dealership and nothing was found as it was not replicated during their test drive. The car continued to rough idle until the next issue happened. The next issue I have been having is the transmission would hesitate at stop lights. It also decelerated on its own while traveling at 70 mph down to a slow crawl!. Took it into the dealership...

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after a scary situation on the freeway. The service rep told me that there was an update to the transmission software that had to be done. After about 3 hours, I was told that after the software update, my car's transmission was destroyed! I was a bit confused as to what happened on a simple software update. My car only has 32k miles on the odometer. The service department gave me a rental car to get around in while my car awaits a transmission from toyota. I don't know if anyone else has been experiencing this issue but it sure is a scary issue to have. I must say that toyota has not sent any information to my home address with regards to any software updates. Seems lie toyota has dropped the ball on this one.

Filed Incident Power train · EngineNHTSA 11145240
Seats & seat beltsVisibility & wipersCrash2 injuries

This car has the worst backseat headrest. They're too high and talk and obstruct the rear window when driving. Creates a terrible blindspot on both sides of the back window. Actually got into a car accident in a parking lot pulling out of my spot. Since I did not have the clear visibility the driver behind me pulled out and I couldn't react in time.

Filed Incident Seats · Visibility / wiperNHTSA 11078616
Body, doors & structure

Drivers side front window makes a noise as it rubs against something inside of door when lowering or raising window.

Filed Incident StructureNHTSA 11074707
Other & unknown

I bought a new toyota im but it was a broken evaporator core. I want toyota check the place. I am claiming to the lemon law arbitration. The mechanic who checked said looked like it was crushed when the car was making. I would like you to check further investigation since it was sold as a brand new car and toyota try to get away with nothing happened. Also clearwater police found that their tinted windows were illegal level. They sold me an illegal car!!

Filed Incident Unknown or otherNHTSA 11063894
Transmission & drivetrain

Transmission began slipping while on the highway less than 25 miles after service at toyota dealership. The clutch then degraded over less than 500 miles to the point where vehicle was barely drivable and did not transmit enough power to go up hills at all. Toyota service tech test drove vehicle and verified clutch is slipping and just barely engaging at the top of the pedal travel. Recommended replacing clutch disc, pressure plate, throwout bearing, and resurfacing flywheel. Total repair cost was quoted at...

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$2,527.36. Vehicle had approximately 43500 miles on it when transmission began slipping. This is extremely low mileage for a new vehicle, about a year old. I've spoken with three other drivers of the same model, and they reported their clutches required replacing between 30000 and 40000 miles. They also agreed with my opinion that the clutches were poorly designed, contributing to accelerated wear and tear (the clutch is extremely long and has a very vague bite point). I have filed a complaint with toyota, and they have yet to complete an investigation. It is unclear whether this is a factory defect, design issue, sabotage by the toyota dealership, or some combination thereof.

Filed Incident Power trainNHTSA 11011861
Body, doors & structure

Takata recall- purchase 2016 scion im brand new a few months ago. I noticed a paint detail on the top of the hatchback door inside was done poorly.

Filed Incident StructureNHTSA 10926474

2016 Scion IM vs rivals

VehicleComplaintsRecallsCrashesGrade
2016 Scion IM1211-
2016 Scion IA2306-Compare
2016 Scion TC631BCompare
2016 Scion FR-S330BCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2016 Scion IM

Does the 2016 Scion IM have any recalls?

Yes - NHTSA lists 1 recall for the 2016 Scion IM: tires (April 2016). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2016 Scion IM?

By the complaints owners filed with NHTSA, the most common problem areas are the transmission & drivetrain (5), body, doors & structure (2), electrical system (2).

How many complaints has the 2016 Scion IM had?

12 complaints have been filed with NHTSA, the first on November 16, 2016 and the latest on July 8, 2024. Of these, 1 describe a crash and 0 a fire, and together they report 2 injuries and 0 deaths.

What should I do if my 2016 Scion IM has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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