Motorcycle goes from Drive mode to Park mode and then doesn't go back into drive mode. This happens while riding. Tried calling the sondors hotline but the company is bankrupt. Checked online and it seems multiple customers have this problem. This is highly unsafe.
2021-2021 · 1 model year
Sondors Metacycle Problems by year
Owners have filed 9 complaints about the Sondors Metacycle across 1 model year, and it has 0 recalls. The 2021 has the most complaints once its age is allowed for (9). The most reported problem area is the electrical system, followed by the engine & cooling.
- Complaints
- 9
- Recalls
- 0
- Crashes
- 2
- Fires
- 0
- Injuries
- 2
- Deaths
- 0
Metacycle complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
| Year | Complaints | Recalls | Grade |
|---|---|---|---|
| 2021 | 9 | 0 | - |
Most common Metacycle problems
Latest Metacycle complaints
Complete engine power failure while driving in traffic. Unable to engage powertrain. Vehicle would not enter drive mode. Vehicle completely disabled. Was stranded on side of the road in unsafe location There are several other reports on various message boards (Reddit, etc) of similar issues with Sondors Metacycles. There was no warning prior to this happening. sudden engine shutdown/failure.
Motorcycle begins to vibrate, shake, and wobble when speeds reach between 40-60 mph. This is available for inspection upon request. Safety of the rider and other drivers nearby are put at risk when the vibration begins to affect the control of the vehicle. The problem has been confirmed by an independent service center. The problem first appeared when the motorcycle was delivered by the manufacturer back in December 2022.
Rear brake is in a non-standard location on the handlebar. When stopping the brake was actuated instead of a clutch and the rider fell over.
Sondors sent a letter stating a protective sleeve is needed around the vehicles main high voltage cable (electric motorcycle). This is both an extreme electrocution hazard but also a fire hazard. The company made no effort to correct the defect directly. Additionally, the wheels/tires are extremely unbalanced and dangerous to ride as delivered by the company. They initially acknowledged the issue, but claim the wheels cannot be balanced. Additional requests to the company to provide service have been ignored for several months now.
I pulled away from my residence in the city and way generally under 25mph. When I finally reach a location that allowed for higher limits, the bike shut down the display and power to the wheels after it got up to 30mph. After the first occurrence, it would happen periodically without any kind of warning. I had to unlock the bike and restart it for each time it happened.
Questions about the Sondors Metacycle
Which Sondors Metacycle years have the most problems?
By the number of complaints owners filed with NHTSA: 2021 (9). Allowing for how long each has been on the road, the 2021 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.
What are the most common Sondors Metacycle problems?
Across every model year, owners report problems with the electrical system (6), engine & cooling (4), transmission & drivetrain (4) most often.
How many recalls does the Sondors Metacycle have?
NHTSA lists no recalls for any Sondors Metacycle model year on file.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data