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Electrical system

Subaru Ascent Electrical problems by year

293 complaints filed with NHTSA about the Subaru Ascent's electrical system. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.

Electrical complaints by model year

YearElectrical complaintsCrashesInjuriesRecalls
20252000
20244110
20234000
20224001
202118001
2020101001
2019160001

Electrical recalls

Latest Ascent electrical complaints

2022 Subaru AscentElectrical systemAcceleration & cruise controlDriver assistance

My vehicle will abruptly break coming to a complete stop if a vehicle behind me approaches too quickly or gets too close to my vehicle. Yes the its uptoday on inspections and no errors show with in the vehicles computer system.

Filed Incident Electrical system · Vehicle speed control · Forward collision avoidanceNHTSA 11770198
2023 Subaru AscentElectrical systemLights

2024 Subaru Ascent - Intermittent Electrical / Ignition-Control Malfunction Vehicle: 2024 Subaru Ascent Mileage: Approximately 29,000 miles Chronology of Events August 19 Vehicle had been operating normally. First occurrence - grocery store •Returned to vehicle after shopping. •Opened rear hatch, loaded groceries and closed hatch. •Driver's door would not unlock using the key fob or by touching the keyless-access door handle. •Reopened and closed rear hatch to determine whether this would reset the condition....

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Driver's door still would not unlock. •Passenger door could be opened. •Used the interior passenger-door lock/unlock switch, which successfully unlocked the driver's door and the rest of the vehicle. •Entered vehicle, started it normally, drove home and parked it in the garage. Second occurrence - later the same day •Opened rear hatch, loaded items and closed hatch. •Driver's door was already unlocked; entered vehicle. •Vehicle would not start. •Pressing START/STOP produced no dashboard lights and no apparent electrical activity. •Left vehicle and went inside house for several minutes. •Upon returning, the vehicle had spontaneously entered an energized accessory/ignition state without anyone operating the START/STOP button. •Lights, ventilation fan and other accessories were operating. Engine was not running. •Vehicle would not start. •START/STOP button would not turn the electrical/accessory systems off. •Approximately 40 minutes later, the vehicle remained electrically powered and still could neither be started nor shut down. •The negative 12-volt battery terminal was disconnected as the only available means of shutting the vehicle down. The dealer been unable to assess the cause of the issue and suggested driving the vehicle until the problem reoccurs

Filed Incident Electrical system · Exterior lightingNHTSA 11762923
2021 Subaru AscentElectrical system

After my husband replaced the 12V battery in my 2021 Subaru Ascent Touring ($90,000, fully paid off), Apple CarPlay stopped connecting via USB entirely. Android Auto and Bluetooth continued working fine on the same phone, cable, and port, proving the defect was isolated to Subaru's CarPlay system, not my device. I spent significant time and money troubleshooting this myself: multiple cables (including two labeled "Apple certified"), a full infotainment factory reset, and a software update attempt, none of which...

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fixed it. The issue only resolved after I purchased yet another cable at my own expense, with zero meaningful help from Subaru. When I filed a formal complaint, I received a response with an appointment confirmation left entirely blank (no retailer, date, or time), which I was told was "intentional" so I could fill in my own details, shifting all scheduling and diagnostic responsibility back onto me. When I requested compensation for hours spent troubleshooting a defect that was never mine to fix, I was told plainly that no compensation exists. Shortly after, my key fob began requiring near-direct contact with the door and push-start button to register, despite a confirmed correct, brand-new battery, ruling out the simplest cause. This is a second unexplained electrical issue on the same vehicle in a short span. Subaru's support has been dismissive and apathetic throughout, repeatedly redirecting responsibility back to me as the consumer rather than taking ownership of manufacturer-level defects.

Filed Incident Electrical system · Unknown or otherNHTSA 11760953
2024 Subaru AscentElectrical system1 injury

While driving, shortly after starting the trip (after traveling approximately a quarter mile), I felt what seemed like a bite or an electric shock on my left ankle, at floor level. I immediately pulled over and stopped the vehicle. My sock had a burn/hole in it, and I sustained three distinct marks on my ankle. There were no dashboard warning lights on before, during, or after the incident. This startled me while I was actively driving and could have caused a loss of vehicle control, particularly if it had...

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occurred at higher speed or in traffic. The vehicle has since been inspected twice: once by the selling dealer's service department, and once by the manufacturer's own field specialists, including a full diagnostic scan, a road test, and a physical inspection of interior wiring, including the footwell area near where the incident occurred. Both inspections found no electrical faults, no damaged wiring, and no diagnostic trouble codes related to the concern. The vehicle's Event Data Recorder (airbag control module) was also downloaded and showed no recorded event for the date of the incident. Despite these findings, the cause of the injury has not been identified, and the problem has not been reproduced. I have continued driving the vehicle since and remain concerned this could happen again, since no cause has been confirmed or ruled out. The vehicle is available for further inspection if needed.

Filed Incident Electrical system · Unknown or otherNHTSA 11759770
2019 Subaru AscentTransmission & drivetrainElectrical systemDriver assistance

All the safety systems become disabled and check Engine light goes on because transmission fluid is being pumped Out of a faulty secondary pressure sensor part 31878aa020,( defective and replaced with 31878aa021), into the engines wiring at the car computer, transmission computer, and bulkhead connector in fuse box causing all sorts of engine codes. The setting of the engine code closes all the vehicles driver safety systems and changes the dynamic of the drivers driving experience. As the problem gets worse, it...

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can render the car powerless on roads and highways making operation dangerous. I have my car parked in front of the house with the battery and electrical connectors unplugged. This problem is covered by one or more recalls and safety campaigns, but subaru refuses to fix mine and other peoples that I found on Facebook. Someone online listed a $6500.00 repair estimate. They just had it repossessed instead. This part causes the pressure differences that cause the jerky ride and is specifically alluded to in the recall, plus subaru even changed the part because it was defective.

Filed Incident Power train · Electrical system · Forward collision avoidanceNHTSA 11755268
2019 Subaru AscentElectrical systemDriver assistance

NHTSA Vehicle Safety Complaint Vehicle: 2019 Subaru Ascent VIN: [[redacted]] Mileage: 72,093 miles I am submitting this complaint because my 2019 Subaru Ascent experienced a serious transmission-related electrical failure that may represent a broader safety defect. Sewell Subaru of Dallas diagnosed an internal failure of a transmission pressure sensor. According to the dealership's written report, the failed pressure sensor allowed transmission fluid to leak into the electrical wiring harness. The transmission...

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fluid then migrated through the wiring and into the bulkhead harness. The dealership advised that the fluid contamination had affected multiple parts of the vehicle's electrical system and recommended replacement of the transmission wiring harness, engine wiring harness, bulkhead harness, Engine Control Module (ECM), Transmission Control Module (TCM), and related components. Because the wiring harnesses are routed throughout the engine compartment and vehicle, the repair also requires extensive disassembly of the vehicle, including disconnecting and removing numerous engine compartment components to access and replace the contaminated harnesses. The estimated repair cost was approximately $12,000. I also have video documentation of the dealership technician performing the inspection and explaining the transmission fluid contamination and migration through the wiring system. I am willing to provide the video, the dealership's written diagnosis, repair estimate, photographs, and any additional supporting documentation upon request. My vehicle falls within the published VIN range associated with Subaru recall WUV-07, which involved the CVT hydraulic pressure sensor harness and transmission hydraulic pressure system. That recall was later superseded by WRK-21. I understand that the published recall addresses electrical resistance and transmission hydraulic pressure readings rather than transmission fluid leakage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical system · Unknown or other · Forward collision avoidanceNHTSA 11754232
2025 Subaru AscentSteeringElectrical systemBrakes

The car will spontaneously brake for no reason while driving forward and reverse. The steering wheel will spontaneously steer you out of the lane. The doors will lock while you are in the car and you can't get out for about 30 seconds. The deck door will come down on you unexpectedly while loading items. It has hit us in the head or makes us twist our back to lift it up. The stereo system has a mind if it's own. The eye site goes on and off for no reason. These safety issues concern us. We have had it in the...

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service department three times and they can't duplicate the problem. They have had it since June 6th and drove it 30 miles in 20 days. I don't think they drove it long enough to duplicate the problem. It usually happens after about 15/20 minutes of driving. Typically that is about how long before the brakes will spontaneously brake.

Filed Incident Steering · Electrical system · Service brakesNHTSA 11746812
2025 Subaru AscentElectrical systemEngine & cooling

31 May 2026 (AM) Operating vehicle north on MD Rte 147 traveling appr. 45 MPH when vehicle started experiencing uncontrolled electrical activation of features e.g., heat, air, radio, main display. This proceed a shuddering in the drive train like one would experience with a transmission issue. Then, without warning, while at full speed, there was a complete loss of engine power i.e., it turned off, which also resulted in loss of steering and breaking resulting in a complete loss of control of the vehicle. As the...

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vehicle drifted to a rolling stop, the main display indicated to turn off the vehicle and it was forced into park to stop it and then the ignition control button was pushed. The car was restarted and moved off the road. Subsequent restarts and terminations occurred without issue. No fault code was generated or captured by the vehicle computer and the dealer could not reproduce the problem.

Filed Incident Electrical system · EngineNHTSA 11741773
2020 Subaru AscentTransmission & drivetrainElectrical systemEngine & cooling

The pressure sensor coming out of the transmission has failed, and it's pushed transmission fluid throughout the engine harness, transmission harness, the bull harness in the dash and the 02 sensors. All of those have been damaged. The car is now unsafe to drive due to the pressure sensor failing. This information comes directly from the Subaru dealership. There was nothing prior to this that indicated there was a problem. I bought the car from a certified dealership 8 months ago and it was a certified pre owned vehicle.

Filed Incident Power train · Electrical system · EngineNHTSA 11738197
2023 Subaru AscentElectrical systemBrakesEngine & cooling

2023 Subaru Ascent, under manufacturer basic warranty. Factory OEM battery has repeatedly failed. Voltage drops below 11.5V in normal use. Three documented failures in six weeks. SAFETY INCIDENT: Vehicle died on a public street and became completely immobilized. Brake warning light activated. Vehicle would not move even after a jump start. Passengers had to exit in a live traffic lane. A second vehicle was used to transport a replacement battery. The original battery is in my possession and available for...

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inspection. A subsequent failure occurred when the original battery was reinstalled for a manufacturer-required diagnostic. Vehicle again would not start. KNOWN DEFECT: Subaru TSB 07-213-22R (revised 03/28/24) covers the 2023-24 Ascent battery and acknowledges the factory specification as inadequate, directing dealers to replace the battery, tray, cover, and holding rod with higher-capacity parts. This TSB was not proactively applied to my vehicle. The dealer did not identify or disclose it at earlier service visits where the battery concern was reported and "could not be reproduced." No recall or proactive owner notification has been issued. Dealers are not applying the TSB preventively. A complaint is open with Subaru of America Customer Advocacy. The manufacturer has declined to reimburse the out-of-pocket emergency replacement and has required a dealer diagnostic that has been repeatedly blocked by manufacturer/dealer procedural requirements.

Filed Incident Electrical system · Service brakes · EngineNHTSA 11733168
2021 Subaru AscentElectrical systemEngine & coolingFire

While driving my Subaru Ascent, a check engine warning light appeared on the dashboard. Shortly afterward, I noticed smoke coming from the engine compartment. I immediately pulled over and turned the vehicle off. Within moments, flames began coming from under the hood. The fire spread rapidly, and within 5-10 minutes the entire vehicle was fully engulfed in flames. The fire originated from the engine compartment. The vehicle was a total loss. Subaru of America was notified on 12/23/2025, but no follow-up or update on investigation has been responded. The vehicle was always serviced with Subaru. This sudden, traumatizing and catastrophic failure with no prior warning.

Filed Incident Electrical system · EngineNHTSA 11712180
2021 Subaru AscentElectrical systemEngine & cooling

The transmission on our 2021 Subaru Ascent is slipping and failing to accelerate, RPMs reving, and every issue indicator notification light is on. We took the car to our mechanic, then to the Subaru dealership service dept for diagnosis. A full transmission replacement is required plus associated repairs for a cost of $14,543.98. Service estimate attached. This repair is more than 2/3 of the value of the vehicle. This make/model and transmission type have documented problems and Subaru has previously issued an...

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extended warranty on other model years for this same transmission issue. We are trying to communicate with the Subaru customer service but have had limited response due to the holidays and have not had a resolution yet in the past month.

Filed Incident Electrical system · Unknown or other · EngineNHTSA 11710776
2021 Subaru AscentElectrical system

I bought a 2021 Ascent - Touring , lately there was an ever increasing amount of wind noise. It sounded like it was coming from the sunroof, but I couldn't see anything from the inside that looked out of place and there were no signs of water leaking. I finally looked up on the roof from the outside and the weather stripping along the back of the sunroof was coming out. The glue is thin, and didn't even stick to it anymore.. This is an ongoing issue. There are people people on the Subaru Ascent, Facebook Reddit forms that have said they are having the same issue..

Filed Incident Electrical systemNHTSA 11707846
2024 Subaru AscentElectrical systemDriver assistance

Uncommanded maximum braking with simultaneous high-voltage and low-voltage shutdown. Vehicle is not safe in Florida with puddles or any types of ongoing obstructions vehicle shuts down in the middle of traffic if it perceives you do not match Google maps

Filed Incident Electrical system · Forward collision avoidanceNHTSA 11702898
2019 Subaru AscentElectrical system

The battery is draining so quick that the car doesnt start at all. The battery drained completely in 3 days and it's happening more often.

Filed Incident Electrical system · Unknown or otherNHTSA 11681026

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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