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Electrical system

Tesla Model X 90D Electrical problems by year

110 complaints filed with NHTSA about the Tesla Model X 90D's electrical system. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.

Electrical complaints by model year

YearElectrical complaintsCrashesInjuriesRecalls
201916220
201826310
201768230

Latest Model X 90D electrical complaints

2018 Tesla Model X 90DElectrical system

One fine morning Car would not start and shows some errors. tried using a AAA service and Had the car towed into Tesla SC. After diagnosis they mentioned that a HV x099 connector is corroded. To me this cannot be a vehicle owner fault. This seems to be a failure of an integral part associated with the Battery pack. Tesla has charged me a total of $2891.46 including taxes out of which $85 was for the part replacement and $2626.80 for labor costs. This seems like a major issue with a connector so deeply protected if...

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corrodes this should be a Tesla design/manufacturing fault. ------------- Notes from tech: Repair Notes: towed vehicle into service center and utilized maintainer to power on. Once vehicle was online attempted to pull logs. While logs uploaded verified Hvil alerts present on UI. Began investigation checking hvil circuit from x099 to x098. Removed hv battery pack and found corrosion on connector x099. Inspected battery pack and also found corrosion on pack side connector. Will require removing ancillary tray in order to investigate corrosion further into the pack. after removing ancillary tray i found the corrosion had not gone past the low voltage rapid mate connector. Removed and replaced rapid mate and verified proper operation after reassembly. Test drove and verified no alerts present and vehicle functionality restored Total Parts Amount 85.00 Total Labor Amount 2,296.80 Labor Hours 10.44 ----------------------- Concern: corrosion found on connector X099 Repair Notes: performed wire repair on connector x099-11/12. Removed all corrosion from connector and reinstalled. Verified wire repair performed to tesla specification Correction: Wire - Electrical Harness (Does Not Include Access Labor) (Repair) Labor Hours Price Adjustment Subtotal 1.50 330.00 0.00 330.00 Pay Type: Customer Pay Total Parts Amount 0.00 Total Labor Amount 330.00 Labor Hours 1.50 Should these parts connecting to the battery be covered under the Battery warranty? Please help..

Filed Incident Electrical system · Unknown or otherNHTSA 11655006
2017 Tesla Model X 90DElectrical systemAirbagsBrakes

I had a reoccurrence of Incident 11609414. After the original incident I had my car towed to the service center and "fixed". I paid out of pocket since my warranty did not cover the problem they claimed that caused my issues. 5 weeks later I had the same issue recur, while out shopping. My car would not shift into park, the emergency brake failed, my seat restraint failed, my airbag failed, my ABS failed, my steering assist failed. I had to stay in my car with my foot on the brake until I could get my car towed to the service center. Had I taken my foot off of the brake my car would have moved forward into a coffee shop filled with people.

Filed Incident Electrical system · Air bags · Service brakesNHTSA 11619734
2017 Tesla Model X 90DElectrical systemDriver assistance

When driving my car last Friday evening at ~5:45pm PST, I was about 1 mile away from home when alerts popped up on my car including- "Regenerative breaking unavailable", "ABS disabled", "Stability Control disabled", "Traction Control disabled", "Steering Assist reduced", "Automatic Emergency Braking is Unavailable" Front Passenger Safety Restraint System Fault" "Park Assist Unavailable". I drove the last mile to my house and when I pulled into my garage my gear shift would not work to put my car into park. I tried...

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to then do a "soft reset" by holding both buttons on the steering wheel down, and this would not work. I frantically called the nearest Tesla service center and after 20 min the person there told me there wasn't anything they could help me with and gave me the number for Tessa Roadside Assistance. This whole time I had to have my foot on the break pedal to keep my car from moving forward and going through my garage wall into my house. I was on hold with Tesla Roadside assistance awaiting an answer for another 30min, and after talking with an agent he told me to "find a large rock to put under my tires to prevent the car from moving forward", this wasn't a feasible option as I was alone with a 12 year old girl, there are also not any large rocks near my garage. Tesla service then connected me with a towing agency, but let me know that since my car warranty only covers my battery and drive train, I would have to pay for the tow out of pocket. The tow truck driver came about 20 minutes later, so at this point I was sitting in my garage with my foot on the break pedal for well over an hour. There was no way that anyone could power off the car or get it into another gear other than drive. There was no way to access the 12v batter and disconnect the car since I couldn't open my frunk as the car was not in park. without the assistance of a tow truck I could have been stuck in my car for hours holding the break pedal.

Filed Incident Electrical system · Forward collision avoidanceNHTSA 11609414
2017 Tesla Model X 90DElectrical system

April 2024: Tesla Model X repeatedly failed to download firmware updates, although offered via the car's UI. The car uses the connected WiFi to download several gigabytes of data every month, but ultimately does not apply any updates. This is a serious safety issue, since it prevents all future software update recalls from being available to this vehicle. May 15, 2024: Tesla failed to fix this issue through remote diagnosis, and requested a service center visit. Tesla engineers diagnosed the vehicle at the...

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Burlingame CA Service Center, and spoke to me on the phone that the root cause was a recent firmware upgrade that has permanently bricked the ECU unit, which now needs to be replaced. Since this ECU unit is not user-accessible or user-serviceable, there is no way for this to have been caused by the customer. Tesla quoted $2048 to fix it, out of pocket, even though this damage was not caused by the customer, or related to regular wear-and-tear, but (as acknowledged by Tesla) caused due to a faulty firmware update issued by Tesla themselves. May 17, 2024: After pointing this out to them, Tesla managers called me, offering to discount the repair by 25%. Many similar complaints about the exact same part (ECU unit) and the same mode of failure (bricked after buggy firmware update) can be found shared online by others. This is a systemic issue, and not a one-off failure for my car alone. [[redacted]] [[redacted]] [[redacted]] All I am requesting is that Tesla fix this issue at their own cost and make my purchase whole, but Tesla has not honored that request so far. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical systemNHTSA 11607735
2018 Tesla Model X 90DTransmission & drivetrainElectrical system

AC compressor failed within 1000 miles of High Voltage battery being replaced. This is the second AC compressor failure, the first failure occured at approx 70k miles, Nov 2022. The AC is used to cool the battery during high voltage charging and driving. Upon failure speed can be reduced, determined by multiple factors and charging rate is reduced as well. I was told it was an internal failure of the compressor and when pressed further tesla was unable to explain why it failed, again.

Filed Incident Power train · Electrical system · Unknown or otherNHTSA 11604311
2017 Tesla Model X 90DElectrical system

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed with the Autonomous Self-Driving mode activated, the Auto-steer feature was engaged, and the vehicle inadvertently steered into the left lane of oncoming...

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traffic. The contact manually steered the vehicle away from the oncoming traffic. An unknown dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 110,000. Parts distribution disconnect.

Filed Incident Electrical systemNHTSA 11586860
2017 Tesla Model X 90DElectrical system

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Incident Electrical systemNHTSA 11583003
2018 Tesla Model X 90DSteeringElectrical systemDriver assistance

I was driving on [[redacted]] from Carson City to Reno in Washoe Valley while on autopilot, the car suddenly alerted with very loud alarms, showed 1. steering assist reduced, 2. Automatic Emergency Braking is unavailable 3. Traction Control disabled 4. Stability control disabled 5. Park Assist unavailable. I pulled over to a safe parking area. Then the car locked out for 75 mins, in Neutral gear, can't shut off, can't park, can't reset the car at all even after talking to Tesla support. While waiting for the tow...

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truck, I turned it into Tow mode, was able to change into Park mode finally, and hard reset the car. I took it in and Tesla told me the steering system was the problem and I was out of warranty so I had to pay A LOT OF money to repair/replace it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Steering · Electrical system · Forward collision avoidanceNHTSA 11579414
2018 Tesla Model X 90DElectrical system

As proactive and responsible car owners, we experienced an alert on our Tesla X stating it needed service, vehicle may not restart. We also recorded a concerning noise that clearly showed a problem ...And brought the car into the Tesla Blue Ash service center. It was estimated 3/4 hours to repair. After a day or so, we inquired and we were informed of "difficulty" performing diagnosis. We once again patiently waited for a diagnosis that was not received until we inquired again, days later. The car was held for a...

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week and deemed acceptable as noted in the invoice. We drove this vehicle for less than a total of 1-2 hours over Saturday to Sunday to discover it unresponsive in our garage. It was stuck on the charger. HV battery fully charged. Tesla remote came out to remotely help us. They attempted replacement of the 12v and then stated it wasn't safe and that he couldn't put it into tow mode due to the voltage leak concern. We had two AAA tow truck drivers refuse attempt to tow the vehicle due to the impossible location. We were informed by Tesla that based on their algorithm at the first appointment nothing alerted them despite our video of the concern. They were not able to locate the problem and that led them to release an unsafe vehicle to us. We took our car to a trusted Tesla service center immediately and as experts of the vehicle they were not able to accurately and proactively diagnose a problem until the ac compressor was completely dead. We then were stuck to tow the vehicle back to them despite bringing it in with an early concern.

Filed Incident Electrical systemNHTSA 11576105
2018 Tesla Model X 90DElectrical system

The contact owns a 2018 Tesla Model X. The contact stated while attempting to park, the vehicle suddenly accelerated forward independently. As a result, the vehicle careened through an outdoor dining area, causing extensive property damage. The air bags did not deploy. A Police report was not filed, and injuries were not reported. No warning lights were illuminated. The vehicle was towed from the scene directly to a body shop for the repair. The vehicle was taken to an independent mechanic, who was unable to...

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diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V838000 (Electrical System) and the VIN was included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 40,000.

Filed Incident Electrical systemNHTSA 11571989
2017 Tesla Model X 90DElectrical system

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue where it was stated that due to the year of the vehicle, it was considered an older model and parts were not yet ready for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Filed Incident Electrical systemNHTSA 11571901
2017 Tesla Model X 90DElectrical system

The component that is not working on my car is the intermittent windshield wipers. The issue is that the intermittent wipers do not come on in eaither of the 2 low settings. The wipers only work in the steady low and high settings. When it is just misty out or a light rain, you have to manually push the button at the end of the stalk to give a swish of the wipers. If you are on the steady low setting, it is too much and the wipers squeak on the widsheild. I originally brought this into my Tesla service center...

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in October and they told me that this would be fixed in a firmware update. I have followed up a few times as the update never came and today I am back at the service center and they have told me that they are still waiting for this problem to be addressed and that I should just use the other low and high speed wipers to clear the mist. It is now the end of December, almost 3 month later.This is not safe and should be addressed right away.

Filed Incident Electrical systemNHTSA 11560837
2017 Tesla Model X 90DElectrical systemFuel system

Manufacturer designed a Pyro Fuse (a/k/a Battery Fuse), the purpose of which is to open the main battery's circuit in the event of a detected crash via a squib charge, in order to prevent further property damage or risk to life. The obsolete design contained in this model depends on a small lithium ion battery with a 7-10 year lifespan. In this car's case, a timer notification kicked in at about 6.5 years of life. The risk to not recalling this part with the new part design (self-charging from the current) and...

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all affected models in the fleet is that now all these vehicles risk higher odds of a catastrophic battery fires during collisions and other failures the fuse was designed to prevent.

Filed Incident Electrical system · Fuel / propulsion systemNHTSA 11545839
2017 Tesla Model X 90DElectrical systemCrash

Car was hit by a city bus on 12/17/22. Car was towed to repair shop. Damages were repaired. Shortly after repair, the Car started making high pitched loud sound when a/c turned on. Took the car back to repair shop. Diagnosis: Air conditioning unit and compressor failed. Tesla wants $5700 to fix it, $4444 of it labor charges. They are saying it did not have to do with accident. The car did not make this sound before the accident. See pics.

Filed Incident Electrical systemNHTSA 11545076
2019 Tesla Model X 90DSuspensionElectrical systemDriver assistance

The contact owns a 2019 Tesla Model X. The contact stated that while turning the steering wheel, there was an abnormal sound coming from the front end near the tires and wheel wells. There was a vibration in the front end of the vehicle while driving. The Autopilot feature became inoperable. The "Autopilot camera unavailable" message was displayed. While driving, the instrument cluster went dark. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to a possible camera...

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blockage. The ball joints and control arm were resealed. The vehicle was calibrated and informed that the vehicle was working as designed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 55,482.

Filed Incident Suspension · Electrical system · Back over preventionNHTSA 11543337

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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