Ural Gear-UP Problems by year

Ural has had a warranty/recall notice in place for at least 3 years due to a known safety issue with the spokes/wheels on their motorcycles. I've been waiting since summer 2023 to have the recall work completed. My nearest dealer contacted me in February notifying me that the warranty work was approved. I brought in my Ural to the same dealer on March 28. Now, April 16, the dealer is telling me I need to pay for the recall work out of pocket (instead of covered by Ural [OEM] as originally agreed upon, because...

The contact owns a 2017 Ural Gear-Up Motorcycle. The contact received notification of NHTSA Campaign Number: 13V507000 (Wheels) however, the part to do the recall repair was unavailable. The contact was informed that the parts were ordered. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2012 Ural Gear Up. The contact received notification of NHTSA Campaign Number: 22V431000 (Wheels) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stopped riding the motorcycle due to the side-car due to cracks in the rims. The failure mileage was approximately 10,000. The manufacturer was not made aware of the failure. Parts distribution disconnect.

One rim (April 2011 mfg date) was replaced under earlier recall. It and 2 others have cracked down the center at the spoke hole. One was what could be considered a potentially catastrophic failure, and would have resulted in a accident.

The contact owns a 2013 Irbitski Mototsicletny Zavod Ural Gear Up Motorcycle. The contact stated while riding at approximately 20 MPH the side car rim cracked and cause the tire to disintegrate. The contact was able to pull over safely, stop, and change the tire. The contact took the motorcycle to a certified mechanic who determined that the side car tire and rim needed to be replaced. The contact stated that the mechanic informed him that the rim failure was related to NHTSA Campaign Number: 13V507000 (Wheels). The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,206.

All 4 rims are cracked - running up to 12". Build dates are oct 2013 for drive wheel and aug 2014 for remaining rims. Noticed during pre-trip inspection so no accident involved.