Irbit Motorworks of America, Inc. (Irbit) is recalling certain model year 2012 Ural Gear-up, Patrol, Patrol T, Tourist, and Tourist T motorcycles with sidecars produced June 2, 2012, through October 25, 2012. The aluminum rims manufactured in April 2012 were...
2007-2019 · 4 model years
Ural Tourist Problems by year
Owners have filed 9 complaints about the Ural Tourist across 4 model years, and it has 2 recalls. The 2012 has the most complaints once its age is allowed for (4), while 2019 has far fewer than a typical year. The most reported problem area is the wheels & tires, followed by the steering.
- Complaints
- 9
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Tourist complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common Tourist problems
Ural Tourist recalls 2
On certain motorcycles built with a sidecar and equipped with herzog transmission gear sets, the transmission main shaft is outside of acceptable tolerance due to incorrect manufacturing of transmission main shaft and specific retaining clips. The main shaft...
Latest Tourist complaints
The front rim on my Ural motorcycle cracked. It is a known problem under recall 22V431.
The contact owns a 2012 Ural Tourist. The contact received notification of NHTSA Campaign Number: 22V431000 (Wheels); however, the part to do the recall repair was not yet available. The contact stated that while riding at 55 MPH, the rear wheel started wobbling. The contact pulled over to the side of the road, and the contact replaced the wheel with the spare. The contact stated that the failure recurred while riding, but the rear wheel was not replaced because the part was not available. The local dealer was...
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contacted several times and informed the contact that the part to do the recall repair was not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 9,320. VIN tool search not available.
Regarding my 2015 Ural motorcycle with sidecar and recall #22V431 - recall for wheel/rim cracking. I submitted for recall warranty work through my closest Ural dealer - Kalaber Creations (251 S Montezuma St, Prescott AZ 86303) on September 25, 2023. Specifically, Jim (1-928-231-1827) stated he put in the request for wheel replacement to Ural and it typically takes about 4 months for new wheels. I have attempted to contact Kalaber Creations and Jim several times with no luck over the past 15 months. Online...
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information for this recall states to first contact your dealer, then Ural customer service if not resolved timely (1-425-702-8484). I contacted Ural directly on 12/27/2024, and they informed me I had to work with a local dealer. That same notification states that if there is not a successful resolution, the final step would be to file a complaint with NHTSA. My Ural side car was reported as defective with a split wheel September 2023. After several attempts following the established process for correction, I have been unable to get any resolution from a dealer or the manufacturer. Looking for assistance to get this resolved or suggestions on appropriate next steps. Thank you.
Cracked wheels. They have been recalled but have waited over 18 months and dealer has no idea when they will fix under recall program.
In 2015 purchased this used 2012 Ural GearUp (Yamal edition) from GOAz Motorcycles in Scottsdale, AZ. To date I have received no written notice from GOAz or Irbit of the safety recall related to cracking/defective rims. I only learned of this 2 days ago through a newsletter E-Mail from Ural USA. These rims have been the subject of two NHTSA recalls: [[redacted]] (2013) and [[redacted]] (2022). When I had new tires put on the bike last month I noticed the rim on the sidecar wheel had hairline cracks throughout...
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the inner diameter and one of the spoke bays had begun to pull apart from the rim (see photos). I had the spare wheel, whose rim appears intact, mounted to the sidecar. I inspected the rims on the pusher and front wheels -- they also appear intact. My main concern is getting these defective rims replaced, but I am also concerned that Ural never notified me of this problem. If I had not noticed the cracks on the sidecar wheel rim and switched it out with the spare wheel losing that wheel at 60 MPH could have been fatal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fortunately I discovered this while the bike was parked. I was getting ready to go for a ride when I noticed that the front tire was flat. Upon further investigation I noticed the wheel had cracked all the way around wheel and caused the valve stem to be ripped from the inner tube. I also noticed that the rear wheel was cracking in the same exactly manner. The sidecar wheel looks intact. Ural had recalled their wheels for April of 2012 for the same reason.
Questions about the Ural Tourist
Which Ural Tourist years have the most problems?
Which Ural Tourist years have the fewest complaints?
Among model years that have been on the road for at least three years, 2019 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Tourist years. Always check the exact vehicle's recalls by VIN before you buy.
What are the most common Ural Tourist problems?
Across every model year, owners report problems with the wheels & tires (7), steering (1), suspension (1) most often.
How many recalls does the Ural Tourist have?
NHTSA lists 2 recalls across all Ural Tourist model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data