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2020-2023 · 4 model years

Vanderhall Carmel Problems by year

Owners have filed 7 complaints about the Vanderhall Carmel across 4 model years, and it has 0 recalls. The 2020 has the most complaints once its age is allowed for (3). The most reported problem area is the engine & cooling, followed by the brakes.

Most complaints for its age20203 complaints · 0 recallsSee the 2020
Complaints
7
Recalls
0
Crashes
0
Fires
0
Injuries
0
Deaths
0

Carmel complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20231000Engine & coolingB
20222000SteeringC
20211000BrakesB
20203000Engine & coolingC

Most common Carmel problems

Latest Carmel complaints

2023 Vanderhall CarmelAcceleration & cruise controlEngine & cooling

[[redacted]] the motorcycle accelerated on its own and then stalled out in the middle of the street. [[redacted]] the next time the dealership was open was May 14, 2024 the vehicle was returned to House of Kawasaki (HOK)_May 15, 2024 HOK told me to pick up my bike that they could not find any issues. On [[redacted]], I went to pick up the bike and when Kevin the service person pulled it to the front it stalled on him. He scanned the bike codes and the bike had no codes showing error so he provided me the bike and...

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stated it was safe to drive. I drove down the street approx 1 mile to the gas station, as I was filling up the tank. Gas starting going on the grown. The gas gauge did not work properly, it went from a full tank to a quarter of a tank immediately. I went to leave the gas station and the bike accelerated into traffic without me pressing it and then stalled again. I started and immediately returned it to the dealership. Wayne the owner got into the bike with me and drove it around the block. The bike accelerated on him as well and then stalled as well. We returned the dealership. The dealership provided a loner for the weekend. When I returned the loaner and inquired about my bike. I recorded the conversation as he stated he stated he had no idea what was wrong with the bike and he has never seen it do that before. On May 23, I sent mulitple leaders to the HOK and also Vanderhall certified inquiry on a resolution. I spoke with someone from the corporate office in July and she said she would contact the dealership. I had an attorney reach out to them for a resolution and then he was not able to handle the case. August I was told my bike was ready for pick up and it was fixed. I picked up my bike from HOK approx August 9, 2024 on August 19, 2024 I contacted Ricardo at HOK and told him the bike _ Please read attached complaint and I can submit more documents. Not enough space in this area to send complete complaint but I reported to New Vehicle Dealer Commission INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Vehicle speed control · EngineNHTSA 11628379
2020 Vanderhall CarmelEngine & cooling

The vanderhall carmel is a front wheel drive, 3-wheeled autocycle with an all aluminum box frame; it is powered by a gm 1.5T engine coupled to a 6-speed automatic transmission, transverse mounted in a fwd configuration. The rear engine mount is bolted to a bracket that is welded to the aluminum firewall. While the welds on the bracket appear to be intact, the aluminum firewall where the engine mount bracket was attached to has a large horizontal stress crack just above the welded area, which appears to be a point...

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of metal fatigue; the exposed crack shows that the metal where the engine mount was welded to is too thin to support the engine during normal driving conditions; additionally, this stress crack was discovered shortly before the vehicle reached 550 miles. There are several cracks in the firewall.

Filed Incident EngineNHTSA 11626515
2022 Vanderhall CarmelSteeringSuspension

Radius Rods bolts back out of rod causing steering and handling issues. Extremely unsafe. Driver can and will lose total control of vehicle.

Filed Incident Steering · SuspensionNHTSA 11587970
2021 Vanderhall CarmelBrakes

I am submitting this complaint to bring to your attention serious unresolved safety issues with my vehicle, which is currently at the dealership. Since October 2023, my vehicle has been plagued by critical mechanical problems including a non-functional Anti-lock Braking System (ABS) and issues with the Radius Rods, without any resolution in sight despite ongoing communication between Vanderhall and the dealership. The failure of the ABS system has also disabled the traction control, making the vehicle unsafe to...

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drive due to a significantly reduced ability to control the vehicle under various driving conditions. Moreover, the Radius Rods have become loose, which affects the vehicle's steering and handling, increasing the risk of a crash. These defects were first identified through the activation of the ABS warning light on the dashboard and the vehicle exhibiting erratic steering behavior. After six months of attempted repairs and communications, there has been no effective resolution, and the vehicle remains not only unsafe but in a condition that continues to pose a direct threat to passenger safety. I urge the National Highway Traffic Safety Administration (NHTSA) to intervene in this matter to ensure that these significant safety issues are addressed by the manufacturer. The ongoing risk presented by these unresolved issues necessitates immediate attention to prevent potential harm. Thank you for your attention to this urgent safety concern.

Filed Incident Service brakesNHTSA 11584412
2022 Vanderhall CarmelSteering

On cold starts there is a loss of power steering. When driving the vehicle, as you slow down to turn left or right the steering wheel is very difficult to turn requiring the driver to use both hands, as if there is a loss of power steering.

Filed Incident SteeringNHTSA 11446315
2020 Vanderhall CarmelSeats & seat beltsBrakes

Tl* the contact owns a 2020 vanderhall carmel three wheel auto-cycle. The contact stated that while operating the three wheel autocycle, the abs warning light illuminated and remained illuminated. The vehicle was turned and restarted and the abs warning light disappeared and the vehicle operated as designed. Additionally, the driver's side seat belt was frayed and torn upon purchasing the vehicle new from the dealer. The vehcile was taken to iron pony motorsports located at 5436 westerville rd, westerville, oh...

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43081, who replaced the seat belt however, after retrieving the vehicle, the failure was still present. The cause of the failures were not yet determined. The manufacturer was not notified of the failures. The failure mileage was 50. The vin was not available.

Filed Incident Seat belts · Service brakesNHTSA 11373967

Questions about the Vanderhall Carmel

Which Vanderhall Carmel years have the most problems?

By the number of complaints owners filed with NHTSA: 2020 (3), 2022 (2), 2021 (1). Allowing for how long each has been on the road, the 2020 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Vanderhall Carmel years have the fewest complaints?

Among model years that have been on the road for at least three years, 2021, 2023 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Carmel years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Vanderhall Carmel problems?

Across every model year, owners report problems with the engine & cooling (3), brakes (2), steering (2) most often.

How many recalls does the Vanderhall Carmel have?

NHTSA lists no recalls for any Vanderhall Carmel model year on file.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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