Volvo EX90 Problems by year

restore access. A roadside technician jump-started the vehicle through its 12V system, and it immediately woke up. The dealership had reportedly tested both 12V batteries and found them healthy. The most alarming issue is that the vehicle can be impossible to open from outside even when the doors are understood to be unlocked. If a child or another occupant were inside during a total electrical failure, someone outside might be unable to gain access to help them. We have young children who regularly travel in this vehicle. My wife's phone was inside during an incident, and she could not access it. This creates a potentially life-threatening risk if a child is trapped inside during hot weather, a medical emergency, a fire, or another dangerous situation. I am also concerned about whether occupants can reliably exit during a complete power failure and whether an effective mechanical override is available for exterior entry. The vehicle spent approximately one month at the dealership for diagnosis but was returned without a confirmed root cause or lasting repair. The failure recurred on the same day I drove it home. Earlier, the dealership reported a loose ground cable contributing to a general electrical failure and performed software updates. The problem remains unresolved despite repeated contact with Volvo Customer Care (case 07229666). I request that NHTSA investigate the recurring electrical failures that have zero mechanical or safe manual override

when this occurred I could have died. The first time the car "bricked" it failed to turn on in a parking garage after being parked for about 90 minutes. Volvo replaced the batteries after the first incident but they have been unable to tell us what is wrong with the vehicle now and the service department has had it for 21 days as of today.

limited. Because these symptoms occurred together, I am concerned the fault may involve the vehicle's thermal management system, which could affect the high-voltage battery as well as cabin cooling. The vehicle has been at an authorized Volvo dealer, for approximately two weeks. The dealer replaced the AC compressor, but the problem is not resolved and they have not been able to diagnose the cause. Volvo customer care case number: 07200479. I understand other EX90 owners have reported similar AC failures. A total loss of cabin cooling in extreme heat is a safety hazard, particularly for families with children and in vehicles with large glass roofs.

our technicians work on software updates to improve the infotainment center as well as the overall state of the vehicle. Once an update is available you will be notified with this information." The dealer (General manager) wrote me and said "We have done what Volvo recommends for the repair on this vehicle, unfortunately we have very few other options Have you opened a customer care case on this specific issue?" - I have 3 if not more customer care issues with Volvo. The dealer wont respond to messages, Volvo Corporate offers no help - they each say to contact the other these are well known issues with this car. [[redacted]] [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

occurred previously. Because of the unexpected loss of propulsion at freeway speed, I no longer considered the vehicle safe to drive. The vehicle was subsequently transported by flatbed tow truck to an authorized Volvo dealership for diagnostic inspection. The dealership is working with Volvo technical support to diagnose the incident. I also reported the incident directly to Volvo Customer Care and requested escalation. At the time of the incident, the vehicle had approximately 1,531 miles. There was no crash, fire, injury, or fatality. I am concerned that an unexpected loss of propulsion at freeway speed could result in a collision if the failure occurs in heavy or high-speed traffic. I am reporting the incident so NHTSA can evaluate whether similar propulsion, electrical, charging-system, or software-related failures have occurred in other Volvo EX90 vehicles.