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2002-2022 · 21 model years

Western Star 5700 Problems by year

Owners have filed 4 complaints about the Western Star 5700 across 21 model years, and it has 27 recalls. The 2019 has the most complaints once its age is allowed for (1). The most reported problem area is the driver assistance, followed by the brakes.

Most complaints for its age20191 complaint · 14 recallsSee the 2019
Complaints
4
Recalls
27
Crashes
0
Fires
0
Injuries
2
Deaths
0

5700 complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20221300BrakesF
20210700-F
20201600Driver assistanceF
201911400BrakesF
201811100Driver assistanceF
201701200-F
20160500-F
20150500-F
20140500-F
20130200-C
20120200-C
20110200-C
20100200-C
20090200-C
20080200-C
20070100-B
20060100-B
20050100-B
20040100-B
20030100-B
20020100-B

Most common 5700 problems

Western Star 5700 recalls 27

Latest 5700 complaints

2018 Western Star 5700Driver assistance

The contact owns a 2018 Western Star 5700. The contact stated while driving 70 MPH, the On Guard radar system became inoperable. The contact stated that the feature independently activated the brake. The contact stated that the failure had been ongoing since 2018. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that he contacted On Guard, but no assistance was provided. The manufacturer was made aware of the failure. The failure mileage was approximately 700.

Filed Incident Forward collision avoidanceNHTSA 11542940
2022 Western Star 5700Acceleration & cruise controlBrakesDriver assistance2 injuries

We ordered a Western Star WITHOUT collision mitigation and when we got the truck it had a WABCO CMS. We have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway. The truck has been in FYDA Freightliner for about a month total and they "can't find anything wrong". Their suggestion was us to remove a bullguard and drive a few runs without it. The truck is inconsistent with it's safety feature, which again we have complained about since day ONE since we didn't want it to begin with.

Filed Incident Vehicle speed control · Service brakes · Forward collision avoidanceNHTSA 11524877
2020 Western Star 5700Driver assistance

The contact owns a 2020 Western Star 5700. The contact stated that while driving approximately 75 MPH, the anti-collision system erroneously activated causing the commercial truck to abruptly stop while driving on the freeway. During the failure, there were no other vehicles or objects nearby to cause the system to be activated. The contact indicated that the failure had occurred on several occasions. The vehicle was taken to the local dealer who realigned the sensors however, the failure recurred. No further information was available. The manufacturer was notified of the failure. The failure mileage was 3,000.

Filed Incident Forward collision avoidanceNHTSA 11464954
2019 Western Star 5700BrakesWheels & tires

Tl* the contact owns a 2019 western star 5700. While the vehicle was parked, the contact was cleaning the rims and noticed that the lug nuts were loose on the inner tires. In addition, all the valves were detached from all four inner tires. The contact called an independent mechanic and was informed that the lug nuts were not tightened properly, which caused them to loosen. The vehicle was repaired. The vin was included in nhtsa campaign number: 18v353000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 4,000.

Filed Incident Service brakes, hydraulic · WheelsNHTSA 11105104

Questions about the Western Star 5700

Which Western Star 5700 years have the most problems?

By the number of complaints owners filed with NHTSA: 2018 (1), 2019 (1), 2020 (1). Allowing for how long each has been on the road, the 2019 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Western Star 5700 years have the fewest complaints?

Among model years that have been on the road for at least three years, 2002, 2003, 2004 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other 5700 years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Western Star 5700 problems?

Across every model year, owners report problems with the driver assistance (3), brakes (2), wheels & tires (1) most often.

How many recalls does the Western Star 5700 have?

NHTSA lists 27 recalls across all Western Star 5700 model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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