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2020-2021 · 2 model years

Audi A7 Phev Problems by year

Owners have filed 4 complaints about the Audi A7 Phev across 2 model years, and it has 0 recalls. The 2021 has the most complaints once its age is allowed for (2). The most reported problem area is the electrical system, followed by the engine & cooling.

Most complaints for its age20212 complaints · 0 recallsSee the 2021
Complaints
4
Recalls
0
Crashes
0
Fires
0
Injuries
0
Deaths
0

A7 Phev complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20212000Engine & cooling-
20202000Electrical system-

Most common A7 Phev problems

Latest A7 Phev complaints

2021 Audi A7 PhevEngine & cooling

At approximately 43,044 miles, my 2021 Audi A7 55 TFSI e quattro (PHEV) was diagnosed with a failed N632 coolant changeover valve - a component of the PHEV thermal management heating circuit. The vehicle has a complete, documented service history with no maintenance gaps. The N632 is an electronically controlled valve that routes coolant between the combustion and hybrid/electric circuits and is essential for cabin heating in EV mode, battery pre-conditioning, and engine warm-up. Failure of this valve can result in...

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loss of cabin heat, coolant leaks into the engine bay, and potential cascade of electrical faults if coolant migrates into the wiring harness. The repair estimate is $1,700. The factory warranty, Audi Care plan, and third-party extended service contract (United Car Care Protection Plus) have all denied coverage. This failure on a low-mileage PHEV with full service history suggests a premature component defect in Audi's PHEV thermal management system. I am requesting NHTSA investigate whether this constitutes a pattern of failure across 2021 Audi PHEV vehicles.

Filed Incident EngineNHTSA 11734901
2021 Audi A7 PhevElectrical systemEngine & coolingFuel system

The warning 'drive system failure' appears while driving and tells you to stop the car immediately. This happens randomly while driving on a highway. The engine now makes a higher pitched noise and then the transmission will no go into drive it immediately goes into neutral, the car slows down and you must pull over as you have no control over the car. The gas doesn't work. There are so many alerts that pop up with a malfunction- parking brake, transmission, distance warning, audi presense warning, tire pressure...

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malfunction, transmission malfunction. BEFORE this- There was an issue found when a check engine light appeared after the car failed emmissions testing. Control Pilot Circuit High and AC refrigerant pressor sensor B circuit failures listed. The car went to Audi and they said it was an air conditioning issue and other faults. The cleared the faults and signed off on the emmissions paperwork. I told Audi of the issue when getting it serviced- they could not replicate the random drive system failure alert. Again the same issue- bring it to audi- they had it for a week or so- still cannot replicate the issue. A few weeks later while driving on I91, the driver system alert comes on and there was a high pitched sound car goes into neutral- I have no control over the vehicle and coast down 2 roads and into a driveway of a volkswagen dealership in an unsafe area of Hartford. I then started the care up and took it to Audi of East Hartford. The replicated the issue they said and replaced the entire EOC unit for almost $7000. They had the car for a month. Then after having it back a couple of weeks it randomly does it again and restarting the car would reseg it only once and then another alert and the car dies on the highway and I again lose control and pull over to the shoulder. VERY VERY unsafe. The car just dies randomly on a highway. It happened in May of 2025, June and July. July 15 was the most recent immediately after being 'repaired'.

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11673863
2020 Audi A7 PhevElectrical system

Electrical system malfunction during driving with multiple failures following after that. I managed to get the car in a safe area so I could get towed and not cause a dangerous situation on the road. This is a known issue with Audi's with mild hybrid system where the 48v generator/alternator fails. The car goes in limp mode and causes a dangerous situation for driver and passengers if not able to steer the car off the highway. Audi has confirmed the issue with the 48v generator, but there is no recall for these...

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vehicles despite Audi knowing this can cause dangerous situations on the road during a failure of this type. The car cannot be driven now until a replacement part comes in (lead time around 3 months).

Filed Incident Electrical systemNHTSA 11551205
2020 Audi A7 PhevElectrical system

The charging pad caused the iphone to overheat and go into thermal protection mode. I have read this is a commoin occurrence with this vehicle.

Filed Incident Electrical systemNHTSA 11395080

Questions about the Audi A7 Phev

Which Audi A7 Phev years have the most problems?

By the number of complaints owners filed with NHTSA: 2020 (2), 2021 (2). Allowing for how long each has been on the road, the 2021 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

What are the most common Audi A7 Phev problems?

Across every model year, owners report problems with the electrical system (3), engine & cooling (2), fuel system (1) most often.

How many recalls does the Audi A7 Phev have?

NHTSA lists no recalls for any Audi A7 Phev model year on file.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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