While I was driving my Audi e-tron GT, the vehicle spontaneously caught fire. I believe the fire resulted from a catastrophic high-voltage battery failure. The fire created an immediate risk of injury to me and others nearby. I am reporting this as a serious safety concern.
Engine & cooling
Audi Audi E-Tron GT Engine problems by year
5 complaints filed with NHTSA about the Audi Audi E-Tron GT's engine & cooling. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.
Engine complaints by model year
Latest Audi E-Tron GT engine complaints
While I was driving my Audi e-tron GT, the vehicle spontaneously caught fire. I believe the fire resulted from a catastrophic high-voltage battery failure, although the cause has not yet been confirmed. The fire created an immediate risk of injury to me and others nearby. I am reporting this as a serious safety concern.
I am submitting this complaint regarding Audi's continued failure to complete an active safety recall repair on my vehicle despite extended possession of the car and multiple representations that required parts were available or imminent. My vehicle has been continuously out of service for over four months while awaiting completion of a battery recall repair. During this time, Audi and the authorized dealership have repeatedly provided estimated timelines for repair completion based on expected parts deliveries....
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These timelines have consistently been missed. Most recently, Audi corporate confirmed that all required parts were expected to arrive by 12/12/25. However, Audi Parts Distribution has delivered only partial components on multiple occasions. Specifically, mounting harnesses have been delivered twice, but the required coolant hoses necessary to complete the battery installation have not been included. As a result, the vehicle remains unrepaired and inoperable. At no point has Audi provided a clear explanation of the full scope of repairs being performed, a definitive list of required components, or a reliable completion timeline based on confirmed parts availability. Communication has consisted primarily of assurances regarding ETAs that have proven inaccurate. The vehicle has now been unavailable for more than one-third of the calendar year and more than 12 percent of the total time I have owned it. Audi has acknowledged the delays but has declined to provide further assistance or resolution beyond minimal compensation, despite the ongoing inability to complete the safety recall repair. I am concerned not only about the prolonged loss of use, but about Audi's apparent inability to effectuate a timely and complete remedy for a known safety recall. I am requesting NHTSA review whether Audi's recall remedy process is being properly executed and whether similarly situated vehicles are experiencing comparable delays.
[[redacted]] Battery risk has not been repaired for any remediation since Dec 2023 failed remediation at this point. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While backing out of a parking space, with the car in reverse and in motion, the car turned itself off. The car stopped abruptly, I'm not sure if it applied the brakes or some sort of parking brake - at first I thought we got hit from behind - it was very forceful. The car turning itself off and stopping without warning is a huge safety risk, I am glad it did not happen on a roadway. Possibly related, I had started the "Park assist" feature from my phone. I started the engine from my phone, but did not move...
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the car. I entered the car and put it in reverse. I wonder if the "Park assist" timed out and triggered the car turning off. It was about 30 seconds from when the car turned on before it turned off. Depending on the parking configuration, that would be enough time to get onto a public road, a real danger. To best address the specific questions in guidelines, it has not been looked at by a dealer or service center. I have encountered dozens of minor safety issues with the car (ie. unexpected braking, unexpected phantom lane keep turns, lane keep turning into obstacles, inconsistent idle/creep movements, unexpected high beam re-enabling, false SOS signals, etc). When I reported these to the dealer, they either said "unable to reproduce" or "works as intended". None of these rose to the level I felt it needed to be reported, but I can expand on those issues more if needed.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data