2024-2024 · 1 model year

Audi Q5 Phev Problems by year

Owners have filed 15 complaints about the Audi Q5 Phev across 1 model year, and it has 0 recalls. The 2024 has the most complaints once its age is allowed for (15). The most reported problem area is the electrical system, followed by the driver assistance.

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Most complaints for its age202415 complaints · 0 recallsSee the 2024

Complaints: 15
Recalls: 0
Crashes: 0
Fires: 0
Injuries: 2
Deaths: 0

Q5 Phev complaints by model year

152024

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

Year	Complaints	Recalls	Crashes	Fires	Top problem	Grade
2024	15	0	0	0	Electrical system	-

Most common Q5 Phev problems

Latest Q5 Phev complaints

2024 Audi Q5 Phev Steering Electrical system Driver assistance

I am reporting a recurring safety concern with my Audi Q5 55 TFSI e plug-in hybrid involving Active Lane Assist malfunction warnings and unexpected steering movement. Soon after purchasing the vehicle, I took it to an authorized Audi dealership multiple times for the same driver-assistance malfunction. The issue was not permanently resolved and has recently returned. On October 11, 2026, at approximately 20,702 miles, the dashboard displayed "Audi active lane assist: malfunction! See owner's manual" while I was...

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driving at about 13 mph. I recorded the warning on video. Active Lane Assist was switched OFF and was NOT engaged when the warning appeared. In a separate recent incident, my wife was driving with Active Lane Assist also switched OFF. She reported that the steering wheel unexpectedly turned to the right on its own, without her intentionally steering right. The vehicle moved toward a curb, struck it, and the wheel rim was damaged. I do not know whether the warning and steering incident have the same cause. However, unexpected steering movement while driver assistance is off presents a serious potential loss-of-control and collision risk. I am concerned for my family's safety. I request a safety investigation. The vehicle is available for inspection, and I can provide prior dealership repair records and video evidence of the warning.

2024 Audi Q5 Phev Brakes Driver assistance1 injury

I purchased the car in October, 2023. The problem first happened in October, 2025 and not happened just once. The vehicle breaks unnecessarily and violently without any warning. Additionally the pre-sense collision indicator light displays when there is no apparent person, vehicle or object in the vicinity of the vehicle. The abrupt breaking is the most concerning since it has happened multiple times and at one point, I was in the middle of an intersection making a left turn into a shopping center on a busy...

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street. There were cars coming in the distance but far enough away that it should not have stopped. Luckily they were far enough away that they could see me stopped because I could not get the car to move until I put the car in park and then back into drive. Additionally, there were cars behind me which could have easily rear ended me due to the unexplained abrupt stop. I have taken the vehicle to the dealer for the issue and they were not able to recreate the problem. They told me they changed some settings on the sensors and to keep the outside sensors clean. I keep my car very clean and do not live in an area where debris would accumulated on the sensors to create a problem. The adjustments they made did not help and I still experience the problems. I will be taking it back to the dealer again to report it again to them. At this point I do not feel safe driving the car and will express that to the dealer when I take it in.

2024 Audi Q5 Phev Electrical system

While normal driving the screen infotainment system or MMI turns off and takes a few minutes to come back up. When it comes back up it does not remember the user and asks for a PIN code. This is very disruptive as it happens while driving and is not safe to drive while it is rebooting It also happens randomly and there is no pattern to it , can happen once or twice or not happen for a given drive period

2024 Audi Q5 Phev Driver assistance

The system continues to sound an alarm and flash a warning that lane departure and collision is malfunctioning. We took it to the dealership, they told us two things: it may be a software glitch but they couldn't recreate it and all systems are normal currently. We live 2.5 hours from the dealership and had to take the day off, rent a vehicle during the repair because no loaner was available. We started our return trip, the vehicle sounded the warning an additional three times yesterday and then again today 3 more times by lunch.

2024 Audi Q5 Phev Acceleration & cruise control Engine & cooling Fuel system

My 2024 Audi Q5 plug-in hybrid (VIN [[redacted]] ) has twice lost accelerator response when transitioning from battery power to gasoline power. In both events, the warning message displayed was: "Drive system: malfunction! Please contact Service." In both events, the accelerator stopped responding and normal operation was restored only after the vehicle was stopped and restarted. First incident: On 1/20/2025 at 4:12 PM. The battery level reached zero and the vehicle switched from battery power to gas. The warning...

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message appeared and the accelerator stopped working. We had to leave the highway, stop the vehicle, and restart it before the accelerator worked again. I retained a screenshot of the warning message from this event. Second incident: On 1/31/2026 at 4:26 PM. The battery ran out and the vehicle switched from battery power to gas. The same warning message appeared and the accelerator again stopped working. I was able to pull off at a service area, shut the vehicle off, and restart it. Restarting cleared the warning and restored accelerator function. I retained a photo of the error message and dashcam video showing the vehicle speed and rapid deceleration. I reported this condition to Audi West Chester on 2/12/2025 [[redacted]] [redacted]) and again on 2/13/2026 [[redacted]] ). The dealer was unable to determine the cause or repair the problem. I do not consider the vehicle safe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2024 Audi Q5 Phev Suspension

4 weeks ago, I noted the front of the vehicle sitting lower than the rear. When it was started, a warning message indicated air suspension failure, then an attempt to correct. The front raised itself and the warning stopped. I took it to the dealer for a charging recall the next day and told them about it, but nothing was found. A month later, yesterday, the same thing occurred, and I took it to the dealer again today.

Questions about the Audi Q5 Phev

Which Audi Q5 Phev years have the most problems?

By the number of complaints owners filed with NHTSA: 2024 (15). Allowing for how long each has been on the road, the 2024 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

What are the most common Audi Q5 Phev problems?

Across every model year, owners report problems with the electrical system (9), driver assistance (5), fuel system (3) most often.

How many recalls does the Audi Q5 Phev have?

NHTSA lists no recalls for any Audi Q5 Phev model year on file.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data