- The problem
- BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
- The risk
- A loss of drive power increases the risk of a crash.
- The fix
- The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Vehicle safety record
2024 BMW IX Problems, complaints & recalls
No owner complaints about the 2024 BMW IX have been filed with NHTSA. It is covered by 4 recalls, the latest in July 2025 for the software.
NHTSA data checked
BFewer problems than a typical IX year, for its age
- Complaints
- 0
- Recalls
- 4
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2024 BMW IX recalls 4
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
- The risk
- Battery module failure may lead to a shutdown of the high-voltage system which can result in a loss of drive power, increasing the risk of a crash. In addition, module failure increases the risk of a fire.
- The fix
- Dealers will replace specific high-voltage battery cell modules, free of charge. Interim owner notification letters explaining the safety risk were mailed September 11, 2025. Another notice will be sent once the remedy becomes available, anticipated December 31, 2025Owners may contact BMW customer service at 1-800-525-7417.
- The problem
- BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and iX M60 vehicles. The driver may unintentionally reactivate the cruise control system while turning the steering wheel at low speeds, resulting in a sudden increase of vehicle speed.
- The risk
- A sudden increase in vehicle speed can increase the risk of a crash.
- The fix
- Dealers will update the vehicle software, free of charge. Owner notification letters were mailed August 2, 2023. Owners may contact BMW customer service at 1-800-525-7417.
- The problem
- BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
- The risk
- An engine stall increases the risk of a crash.
- The fix
- Dealers will replace the high voltage battery cell monitoring circuit, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
What owners say
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No complaints about the 2024 BMW IX yet
BMW IX: every year compared
All IX years2024 BMW IX vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2024 BMW IX | 0 | 4 | B | |
| 2024 Hyundai Ioniq 5 | 226 | 3 | C | Compare |
| 2024 Tesla Model 3 | 224 | 5 | C | Compare |
| 2024 Kia EV9 | 212 | 7 | D | Compare |
| 2024 Tesla Cybertruck | 179 | 11 | F | Compare |
| 2024 Cadillac Lyriq | 120 | 7 | F | Compare |
| 2024 Kia EV6 | 78 | 3 | C | Compare |
| 2024 Volkswagen ID.4 | 54 | 9 | C | Compare |
| 2024 Hyundai Ioniq 6 | 38 | 5 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2024 BMW IX
Does the 2024 BMW IX have any recalls?
Yes - NHTSA lists 4 recalls for the 2024 BMW IX: software (July 2025); traction battery (July 2025); cruise control (June 2023); traction battery (April 2023). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2024 BMW IX had?
None have been filed with NHTSA so far.
Is the 2024 BMW IX a reliable vehicle?
Its Safety Index is 60 out of 100 (grade B: fewer problems than a typical BMW IX year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2024 BMW IX has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data