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Suspension

Buick Encore Suspension problems by year

13 complaints filed with NHTSA about the Buick Encore's suspension. Broken springs, struts, control arms, ball joints, noises and alignment that won't hold.

Suspension complaints by model year

YearSuspension complaintsCrashesInjuriesRecalls
20194000
20172000
20162000
20155110

Latest Encore suspension complaints

2019 Buick EncoreSuspensionAirbagsEngine & cooling

Car has airbag light on. The car keeps leaking which then caused damage to my spark plugs and coil pack. It then led to the O2 sensors being burned. It has been at the dealership multiple times within a 3-week time frame. The low fuel light comes on when it is on a full tank, then it begins to hesitate and the car lunges forward when at a complete stop. Tires act like they cannot keep traction when all 4 tires are brand new and front rotors and brakes have been replaced. Yes, all my concerns have been brought to many dealerships' attention. It is unsafe and unreliable. The dealership said they could not replicate the issue but once I get back into my car it starts up.

Filed Incident Suspension · Air bags · EngineNHTSA 11736708
2016 Buick EncoreSuspensionEngine & cooling

power steering failure while driving at highway speeds. In traffic had a warning come on power steering fault. Then wheel was hard to turn. Had to use strength to steer car home approx. 25 miles. Took to dealer they had car for 3 days before repair done. For $1800 repair bill. Said it was a circuit card in the steering system that was the problem. 2015 years had a recall but not 2016 . But the failure from the 2015 is the same with the 2016 year. GM contacted and they deny claim to get repair cost refunded.

Filed Incident Suspension · EngineNHTSA 11719555
2019 Buick EncoreSuspensionAcceleration & cruise control

When I'm driving sometimes the car seems like it's about to cut off or something & the check engine light plus stabilizer track message bones on & I start losing power & it's happened more than 10 times ! I let the car sit for a few minutes & it works !

Filed Incident Suspension · Vehicle speed controlNHTSA 11707372
2017 Buick EncoreSuspension

Suspension problems rattle in front end.Found both front stabilizer links failed in test drive. Had to replace front stabilizer links on both sides in front.

Filed Incident SuspensionNHTSA 11583216
2015 Buick EncoreSuspensionAirbags

1. Both rear springs have broken within 1 year of each other. There were no accidents or any kind or off road driving. These are Expensive to fix. 2. Driver side airbag light is on. No idea why. Afraid to drive this vehicle.

Filed Incident Suspension · Air bagsNHTSA 11557217
2019 Buick EncoreSuspension

Catastrophic control arm failure. The part is available for inspection. Problem confirmed by certified technician at Brake Master repair shop in Santa Fe NM. No visible damage to control arm prior to catastrophic part failure from apparent metal fatigue. Only 37,000 miles on this 2019 Encore. There were no indications of this problem prior to the part failure. The vehicle began making a loud clunking noise and heavy physical clunk when the brakes were applied. Because of the possible safety concerns I had the...

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vehicle towed to the Brake Master facility. Upon inspection the control arm was seen to be broken in two. I took the problem part to the Octane GMC/Buick dealership in Santa Fe where the vehicle was purchased new and showed the part to one of the mechanics who informed me that he had seen this happen before. As this is a relatively small dealership I thought that it was significant that this mechanic had seen this failure previously. Got me wondering if GM is having this problem not only with the Buick Encore but possibly with its twin in the Chevrolet product line. Repair estimate from Brake Master [[redacted]], $634.91. Service advisor 3717-Caesar Sanchez Description of damage: Front Right control arm broken-ripped apart. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident SuspensionNHTSA 11546499
2015 Buick EncoreSuspensionBody, doors & structureCrash1 injury

The contact owns a 2015 Buick Encore. The contact stated that while their son was driving at approximately 30 mph when they suddenly heard a booming sound from underneath the body of the vehicle. The contact stated that the vehicle then suddenly gear towards the right and the driver had lost control of the vehicle. The vehicle then crashed into another nearby vehicle which caused the vehicle to flip upside down. The air bags did deploy. A police incident report was filed. There were injuries to their hands,...

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shoulders and back that required medical attention. The vehicle was towed however had not been decided to be deemed totaled as of yet. The contact stated that when a family member who was a licensed contractor in welding examined the vehicle they noticed the axle may have not been welded with appropriate material due to noticing that the material welding axle itself had deteriorated and began to detach from the axle. The contact was concerned that the failure could have resulted in a fatality had the driver been driving at higher speeds. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 108,000.

Filed Incident Suspension · StructureNHTSA 11432136
2015 Buick EncoreSuspensionAcceleration & cruise controlBrakes

I had purchased a 2015 buick encore vehicle on march 03, 2020, that had a "not for sale" yellow sticker on the windshield. I had notice that the vehicle made a thumping sound under the hood on the driver side when riding on the highway. I took it to johnny londoff service dept., But was told that nothing was wrong with it. In addition, to noticing that the vehicle would roll backwards on the smallest of incline. As time went on the vehicle would roll back, then roll forward on leveled grounds when I would take my...

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foot off of the brake pedal. I took the vehicle back to johnny londoff service dept., And again was told that nothing was wrong with the vehicle. I took it to telle tires and auto center and found that the suspension was worn out on the front and back of the vehicle, with struts and spark plugs needed. This vehicle rolls back when sitting at a traffic light, at, in line at a fast food drive through, and just everyday driving. Johnny londoff should have fixed the damages and/or repairs needed before selling me the vehicle. I would not recommend buying a vehicle or doing business with them. *Js

Filed Incident Suspension · Vehicle speed control · Service brakesNHTSA 11386321
2017 Buick EncoreSuspension

The stablitrak light came on and vehicle has a throbbing coming from rear of vehicle, taking vehicle into have checked as when you apply brakes it is felt. The throbbing also happens when vehicle is stationary and dealer advised not to drive

Filed Incident Suspension · Unknown or otherNHTSA 11384889
2016 Buick EncoreSteeringSuspensionTransmission & drivetrain

While driving 25 mph, stabilizer and engine light came on. While in drive, accelerating, tach and speed dropped to nothing. Stabilizer light flashed. Parked vehicle on the side of the road, service power steering message appeared. Attempted to drive vehicle to near by parking lot, no power steering, transmission shifted into drive but shift gears when accelerated. Speedometer and tach didn't work. Noticed heater stayed on when key was removed. Started car, same message, same lights. Turned heater off, removed key. Hearter lights stayed on, and fan kept running. Car sitting at a dealership, with a dead battery.

Filed Incident Steering · Suspension · Power trainNHTSA 11291268
2019 Buick EncoreSuspension

The lower control arm is poorly designed. When the vehicle hits a pothole it will cause the lower control are to bend near the ball joint. Basically, the lower control arm metal is not reinforced in that area. The area by the ball joint is just a flat piece and does not have much strength. When it fails it will cause the cv joint to come out of the transmission and break many parts.

Filed Incident SuspensionNHTSA 11207294
2015 Buick EncoreSuspensionTransmission & drivetrain

My vehicle's awd disabled while driving home from work approximately 5pm during a snowstorm (i was about 9 minutes away from my home after driving for approximately 25 minutes). I was driving up an incline when the awd suddenly disabled, resulting in violent loss of control of my vehicle. I drove sideways up and then consequently down the hill and curvy road, veering into the opposite lane many times during the duration of my drive home. Luckily there was no oncoming traffic, I tried to stay in the center of the...

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road until I reached flat road without inclines, dips and curves, when I was able to slide back into my lane. My vehicle was constantly pulling itself off the road and heading towards the guardrails. The awd did not recover and I had no control over my vehicle. I just barely managed to get the vehicle up the last incline and into my street/driveway. The next morning, the awd was restored. This is the second time that my awd disabled. The first time it disabled was earlier that year, approximately january-february 2016, during a snowstorm on my morning commute up the same road. During this first time, I had only been driving approximately 6 minutes when the awd disabled. I slid sideways up the incline but managed to keep the car in my lane, although it was sliding frequently..Eventually I reached a flat stretch of road when the awd restored itself approximately within 15 minutes. Both driving experiences when the awd disabled were incredibly frightening. I simply thought it was a fluke the first time it happened. I reported the second and most recent instance to my car dealership, who stated that there is no fix and no recall. I have an extended warranty on my vehicle. I have all-season tires which are more than sufficient and adequate to deal with winter weather driving. *Tr

Filed Incident Suspension · Power trainNHTSA 10940448

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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