What component or system failed or malfunctioned, and is it available for inspection upon request? The engine thermostat became stuck in the open position, preventing the engine from reaching normal operating temperature within the time expected by the vehicle's control system. When this occurs, the vehicle commands the engine cooling fans to run at high speed continuously, causes the engine temperature gauge to read cold, disables air conditioning operation, and eventually illuminates the check engine light. The...
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thermostat and vehicle are available for inspection upon request. How was your safety or the safety of others put at risk? The primary safety concern is the loss of windshield dehumidification capability due to the air conditioning system being disabled. During rain, high humidity, or rapidly changing weather conditions, the inside of the windshield can fog over quickly and significantly reduce visibility. This can occur while traveling at highway speeds, creating a situation where the driver must attempt to clear the windshield while maintaining vehicle control and searching for a safe location to stop. The loss of air conditioning during periods of extreme heat can also create uncomfortable and distracting driving conditions. Opening windows at highway speeds is not an equivalent substitute due to excessive noise, air-pressure fluctuations, and reduced driver comfort. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The condition is repeatable and consistently occurs when the thermostat is stuck open and the engine does not achieve the expected operating temperature. The symptoms return until the thermostat is replaced. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been diagnosed as having a thermostat stuck in the open position. No police or insurance inspections have occurred. Were there any warning lamps, messages or othe