13136 recall issued on [redacted] was visually inspected by [[redacted]] Chevrolet Pleasant Hill Iowa on 7/10/13. With the statement no further action required .Diagnostic inspection done by Thompson Buick Springfield [[redacted]] [redacted] the following codes flagged.B1517,P0606,P0700,P0AC4,P0BE6,P0BEE,P0C0B,U0140,U0293,U1817 The vehicle is owned by my wife's aunt a [[redacted]] widow the car is a critical Lifeline used by her niece to drive a 2.5 hour highway route from [[redacted]] to [[redacted]] where her...
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aunt resides in a nursing home. On a return trip to [[redacted]]. The vehicle experienced catastrophic shut down power windows failed , air conditioner quit functioning and a mile of home the car lost power steering. Because recall inspection was done one month after the recall roll out [redacted] and then recall inspection was done [redacted] was a visual inspection that did not replace the known to be ,a future failure point part. After the catastrophic shut down, we took the vehicle to Thompson Buick [[redacted]]. To have a diagnostic service done which showed Parts noted in the original recall had failed the dealership was unable to do anything because the recall showed no further action completed . Service manager contacted GM representative who stated GM declined the request because the vehicle is outside the age and mileage guidelines for repair assistance GM does not allow for assistance Beyond 7 years or 50,000 miles Beyond warranty and service date. I believe this is taken out of context and the recall should be reviewed because the inspection was not adequate to solve the initial problem noted in the recall. There have been several changes to this recall to facilitate a review. But they have refused to have any other statement. All check engine lights activated. This misinterpreted recall failure has put an elderly patient and her caregiver in possible fatal conditions as well as innocent drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)