- The problem
- Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
- The risk
- An engine compartment fire while parked or driving can increase the risk of injury.
- The fix
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Vehicle safety record
2012 Kia Optima Problems, complaints & recalls
Owners have filed 923 complaints about the 2012 Kia Optima with NHTSA, most often about the engine & cooling (418) and the steering (188). Those complaints describe 25 crashes, 78 fires and 34 injuries. It is covered by 5 recalls, the latest in September 2023 for the control unit / module. For comparison, the 2011 has 594 and the 2013 has 1,388.
NHTSA data checked
FFar more problems than a typical Optima year, for its age
#4 most complained-about 2012 vehicle
- Complaints
- 923
- Recalls
- 5
- Crashes
- 25
- Fires
- 78
- Injuries
- 34
- Deaths
- 0
Most common 2012 Kia Optima problems
Share of all 923 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2012 Kia Optima recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Kia America, Inc. (Kia) is recalling certain 2012-2013 Optima vehicles. The right and left headliner plates may not be secured properly, which can result in the plates detaching in the event of a side curtain air bag deployment.
- The risk
- A plate that detaches during a crash may strike an occupant, increasing their risk of injury.
- The fix
- Dealers will secure the headliner plates, free of charge. Owner notification letters were mailed September 26, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC245.
- The problem
- Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
- The risk
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- The fix
- Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
- The problem
- Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.
- The risk
- If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
- The fix
- Kia will notify owners. For model year 2011 Sedona vehicles, Kia will instruct dealers to verify the ACU part number and, if necessary, install an extension wire harness kit between the ACU Connector and the Vehicle Harness Connector. For all other affected vehicles, Kia will instruct dealers to install the extension wire harness kit. The recall began September 28, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC165.
- The problem
- Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
- The risk
- Bearing wear may result in the engine seizing, increasing the risk of a crash.
- The fix
- Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
What owners say
2 people checked this vehicle in the last 30 days. Problems or none - your experience is exactly what the next buyer is looking for. Write it now
923 complaints about the 2012 Kia Optima
Newest first, as filed with NHTSA by owners. Page 1 of 37.
UPDATE FOR NHTSA COMPLAINT #[redacted]/ KIA RECALL SC284 (NHTSA 23V652000). This update is filed to document an incomplete safety recall remedy and active safety hazard denial by Kia America regarding Case #[redacted]. My 2012 Kia Optima experienced an internal Hydraulic Electronic Control Unit (HECU) brake fluid leak and short circuit matching the exact defect described in Campaign 23V652000. Prior to any fuse replacement, the HECU short circuit caused active thermal melting and smoke, destroying the adjacent...
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primary engine wiring harness and ignition coil packs. The vehicle is currently grounded and completely disabled at Buster Miles Kia ([[redacted]]), where the service department confirmed the melted harness and issued a repair estimate of $3,813.85. Kia Corporate Customer Care has consolidated my files and issued a flat denial of coverage on their behalf, stating that the SC284 recall remedy is strictly limited to the physical installation of a lower-amperage HECU fuse. Kia is forcing me to pay out-of-pocket for the melted wiring harness caused directly by their defective components. Under the National Traffic and Motor Vehicle Safety Act, a manufacturer's safety remedy is legally incomplete if the defect's failure mode leaves the vehicle in an unsafe, disabled condition. Changing a fuse does not remedy a vehicle that has already suffered consequential thermal damage from the defect itself. I request federal intervention into Kia America's refusal to cover safety-related consequential property damage, leaving a consumer stranded without a safe vehicle due to a known fire risk defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2012 Kia Optima. The contact stated that upon turning the ignition to the on position without starting the vehicle, the engine started overheating with smoke coming from underneath the hood. The vehicle was towed to the dealer and was repaired under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the failure persisted. The dealer informed the contact that the wiring harness and coil packs needed to be replaced because the repair was not covered under recall. The manufacturer was notified of the failure by phone and confirmed the assessment of the dealer. The failure mileage was approximately 110,000.
My 2012 Kia Optima Caught on fire while parked I would like to open up a vehicle fire investigation and check recall SC284 against my vin [[redacted]] I remember having a abs light on months ago and Kia issue safety calls on 2010-2019 Kia vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2012 Kia Optima. The contact stated that while driving approximately 75 MPH, there was a rattling and knocking sound coming from the engine before the vehicle stalled. The vehicle was later towed to the residence. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet informed of the failure. The contacted stated that prior to the failure, the vehicle experienced excessive oil consumption, and the spark plugs were replaced. The failure mileage was 183,000.
Steering flexible coupling was a recall over 10 years ago, it was replaced. The steering wheel "sticks" and it's catching again and they will not do anything. I'm not happy that this is an ongoing problem and can be dangerous if it sticks at the wrong time!
The dealer is refusing to replace the engine under the previously completed Safety Recall Campaign SC147 (NHTSA Campaign 17V224000). The engine is currently exhibiting clear signs of connecting rod bearing failure - the exact mechanical hazard SC147 was issued to address. The dealership inspected the vehicle, confirmed internal engine failure, and verified that SC147 was completed on this VIN. However, they denied coverage citing an incomplete software update (Product Improvement Campaign PI1803) associated with a...
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separate class-action lawsuit. The dealer is incorrectly conflating the requirements of the class-action warranty with the vehicle's independent eligibility under the safety recall. Independent of the class-action parameters, I am requesting a repair under the standalone 15-year/unlimited-mileage extended warranty provided specifically for vehicles that completed SC147 (detailed in the SC147 Safety Recall Campaign Q&A dated May 22, 2017, and Kia Warranty Bulletin 2017-09, both uploaded with this submission). The vehicle is well within this 15-year extended warranty period. Additionally, the PI1803 Knock Sensor Detection System update is a diagnostic detection tool, not a physical remedy for the underlying crankshaft machining defects identified in 17V224000. A manufacturer and its dealer network should not be permitted to use an unrelated class-action software prerequisite to invalidate a pre-existing, federally mandated safety recall warranty.
Entire vehicle got burned while driving on the highway, the car is available at the impound shop for inspection. I was driving the car on the highway during the hours of rush hour when the car started burning, there were many drivers around on the other lanes. The NY Fire Department battalion and the NYPD responded to the scene and we have reports. The car was inspected by the NY fire department and a KIA inspector. There were no lamps or any warnings signs nor messages of any problem or failure.
Engine faílúre on June 26, 2026.Dies while moving. Engine died while turning from my side street onto busy street and traffic.I could've been struck in the rear had I not pulled out far enough in advance for the traffic to move around me. This is a second engine failure for my Kia. The engine was replaced in December 2023/ January 2024. Incident #11558201. It does not immediately restart. After some time (about an hour) it takes a long time for it to kick over then finally starts. When beginning to move forward it...
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travels approximately 100-150 feet then dies again. A gentleman stopped to see if he could help. He thought the fuel gauge was broken and just needed gas. (Gas tank was full). Then he put the car in neutral and pushed me home with his truck. Then he helped me push it up into my driveway. I haven't gotten to the dealership (Ferguson Imports) Kia because of the cost of towing which I am responsible for if I wish to have it seen by a service specialist. It is available for inspection upon requést.
I had a engine replacement under Pi1803 they gave me the vechile back w active abs light exuast leak and damaged click spring refused ti look at till I paid dx fee this all appeared the day I went to pick uo vechicle
I had a engine replaced 1600 miles ago delarsship advised it was ok to drive gave me a vechicle back with abs light tracation control light on along with a exuast leak
I bought this car February 2026 when I drove it on the freeway they car felt wiggly not the axle is broke and the wheel bearings stop the car from going
The clock spring keeps failing which is causing the air bag light to remain on; the horn to not work; various functions of the dashboard; and steering wheel heat.
The horn stops working, steering heat stop working, control functions and air bag warning. I changed the clock spring and it fixed all those issues the first time but within 6 months all those issues happened again. Is there something more wrong?
Sudden engine failure while driving with no warning. Vehicle began jerking, shaking, and losing power. RPMs dropped unexpectedly and the engine stalled intermittently. Multiple misfire codes were present (cylinders 1, 3, and 4), and the engine was found to have low or no compression in cylinder 1. The condition rapidly worsened to near complete engine failure. The vehicle was operating normally prior to this incident. This failure is consistent with known Kia engine defects involving internal engine damage, including rod bearing failure. This is a safety concern due to sudden loss of power while driving.
A issue with the Valve cover gasket leaking into the engine causing a misfire. Making the car suddenly stop while driving which is very unsafe. I took the car to the dealership and they want to charge me for the repairs. I have 2 kia optima hybrid and both cars have the same issue around the same mileage. There were no warning lights during the time it was at the shop. However one day the check engine light did come on and the OBD code P1326 came up. When I took it to the shop the check engine light disappeared...
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and the dealership said they will not check my engine unless they see the code on their end. I believe later down the line the engine will stall out and it should be fixed now while under warranty. However I received no help from the dealership unless I am willing to pay upfront. In addition to this there are electrical issues the front seats aren't moving immediately when the button is pressed. The steering wheel buttons barely work along with the radio. This is a huge problem that needs to be fixed.
When the brake pedal is pressed on the brakes will grab. It snatches the car kinda hard. Also when you give the car gas it will hesitate and will not accelerate. Another with the gas is that you can be driving at a higher speed such as 45 to 55 or so and you press down the gas pedal like your going into passing gear and it will not accelerate it's like it's trying to stop. Feels like the car is gonna fall on down onto itself and it loses power.
Unknown but We were driving home from friant in motion when the car died and started smoking, no indication light were on before until after the incident all warning lights were on dash. Our lives were put at risk due to this. We were not able to control steering wheel or to get out of the way of traffic.
The contact owns a 2012 Kia Optima. The contact stated that the engine was knocking at startup. The contact referenced NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING); and the VIN was included in the recall; however, the manufacturer declined to honor the recall because the original owner of the vehicle had failed to respond to the recall notification. The local dealer was contacted. The contact stated that the manufacturer had declined to honor the recall due to the previous owner not having the vehicle repaired. The manufacturer was made aware of the issue. The failure mileage was 189,369.
•I'm not sure what failed, the car was parked. And yes it's available for inspection. •I had just parked the car coming from work and at the time. If I was in the car any longer than 5 more minutes it possibly could've been catastrophic. • All I know as of right now is that 5 days ago, it was escalated and I received a case number and a case manager 3 days ago. •The car has not been inspected •not that I've noticed, the engine light was on a week before the accident occurred, after getting off of work and the...
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car system said to check my breaks. I had someone take me home since my car was undrivable. And the next morning I was going to have it towed but everything was working properly. The engine light was gone.
The car seized operating, shut down with zero warnings. It has been a reliable car and maintained. We towed to a mechanic who said it was engine failure. Thankfully we had just exited off highway and on a side street when it became inoperable or it would have been detrimental.
The contact owns a 2012 Kia Optima. The contact stated that while driving at an undisclosed speed, the buttons on the steering wheel became inoperative. No warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the clock spring assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. A dealer was contacted and made the contact aware of an unknown recall, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
The contact owns a 2012 Kia Optima. The contact stated that while parking the vehicle, the gear shifter was shifted into park; however, the message to shift to park was displayed. In addition, the contact stated that there was a delay while shifting gears. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the vehicle was taken to several dealers, and the failure was not duplicated. The contact was informed by one dealer that the transmission needed to be replaced....
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The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact researched and determined that the failure was related to the TCM failure. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
On or around October 17th 2025 I purchased a 2019 Kia OPT un aware that the vehicle had recall problems. Once I realized the vehicle had problems I took it to get it checked out. I only had the vehicle for 2 days before the problems occurred. The Kia service center fixed the recalls all except the bearing failure. They had my car for almost 30 because we went back and forth over this issue. This reason they gave me the reason they couldn't fix my bearing problem was because I didn't get it checked out before I had...
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the problem. I didn't know the vehicle had a problem until the recall came to my attention. I just don't understand this explanation because it just doesn't make any sense to me. This model vehicle had a premature bearing wear long before I had this vehicle. It's a manufactured problem and just because it wasn't reinstated before the vehicle had the problem Kia will not stand behind the problem with this vehicle and I don't understand that explanation. Please, please help me get this issue fixed for me please. This has really taken a toll on me and I can't afford to just junk this vehicle so please help me. Thank you so much for trying to help me with this problem.
The failure involves the component covered under the active safety recall campaign. The affected part/system is still installed on the vehicle and is available for inspection upon request by the manufacturer, dealership, or NHTSA. Recall number : 23V6552 While driving in traffic, the vehicle suddenly began to slow down without warning, started jerking, and lost normal operation. I was forced to pull over to avoid a collision. This sudden loss of power and control placed me, my passengers, and surrounding drivers...
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at risk of an accident. Yes. The issue was confirmed by an authorized dealership. The dealership acknowledged that the problem is directly related to the active safety recall but refused to perform the repair due to vehicle mileage exceeding 150,000 miles. The vehicle has been inspected by an authorized dealership representing the manufacturer. No inspection has been performed by police or insurance representatives at this time. No warning lights or messages appeared prior to the incident. I had not received the recall notification letter at the time I purchased the vehicle. The first occurrence happened suddenly on 12/10/2025, when the vehicle began slowing down and jerking in traffic. After I pulled over and parked, multiple warning lights and messages appeared, and the steering wheel stopped moving normally. This vehicle has an open NHTSA safety recall. Safety recalls do not expire based on mileage or ownership. The dealership acknowledged the issue is recall-related but refused to perform the repair due to mileage limits, which is inconsistent with federal safety recall requirements.
Subject: RECALL VIOLATION: Kia on the Boulevard (Philadelphia) - Refused Remedy, Charged $199, Returned Unsafe Vehicle Vehicle Information: [Year] Kia Optima Hybrid Dealership Name: Kia on the Boulevard Dealership Address: 11295 Roosevelt Blvd, Philadelphia, PA 19154 Complaint Description: 1. The Safety Incident: While operating the vehicle, I experienced a catastrophic engine failure. Thick smoke poured from the engine compartment, followed by immediate stalling. This presented a severe fire risk and safety...
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hazard. 2. Dealer Misconduct & Illegal Charges: I towed the vehicle to Kia on the Boulevard (11295 Roosevelt Blvd, Philadelphia) for the active engine recall remedy. The dealership: * Refused to perform the recall repair free of charge. * Forced me to pay a $199 "diagnostic fee" just to look at the recall-related defect, which should be covered by the manufacturer. * Threatened me with $45/day storage fees if I did not pay the $199 and remove the vehicle immediately. 3. Current Status: Under the threat of accumulating storage fees, I was coerced into paying the $199 and towing the vehicle back to my residence. The dealership knowingly released a vehicle with a catastrophic engine failure (smoke/fire risk) back to the owner without performing the federally mandated remedy. The unsafe vehicle is now sitting at my home unrepaired. 4. Conclusion: I request an immediate investigation into Kia on the Boulevard's refusal to honor the recall and their practice of charging customers for recall-related inspections.
Kia Optima: every year compared
| Year | Complaints | Recalls | Grade |
|---|---|---|---|
| 2016 | 763 | 5 | F |
| 2015 | 1,011 | 4 | F |
| 2014 | 591 | 7 | F |
| 2013 | 1,388 | 9 | F |
| 2012 | 923 | 5 | F |
| 2011 | 594 | 5 | F |
| 2010 | 75 | 1 | A |
| 2009 | 116 | 1 | B |
| 2008 | 144 | 3 | C |
2012 Kia Optima vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2012 Kia Optima | 923 | 5 | F | |
| 2012 Hyundai Sonata | 1,559 | 8 | F | Compare |
| 2012 Toyota Camry | 646 | 2 | D | Compare |
| 2012 Chrysler 200 | 639 | 4 | D | Compare |
| 2012 Dodge Avenger | 554 | 3 | F | Compare |
| 2012 Volkswagen Passat | 484 | 11 | F | Compare |
| 2012 Nissan Altima | 426 | 4 | D | Compare |
| 2012 Honda Accord | 381 | 8 | C | Compare |
| 2012 Mazda MAZDA6 | 100 | 6 | C | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2012 Kia Optima
Does the 2012 Kia Optima have any recalls?
Yes - NHTSA lists 5 recalls for the 2012 Kia Optima: control unit / module (September 2023); roof and pillars (August 2022); hoses, lines / piping, and fittings (December 2018); air bag / restraint control module (June 2018) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2012 Kia Optima?
By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (418), steering (188), electrical system (124).
How many complaints has the 2012 Kia Optima had?
923 complaints have been filed with NHTSA, the first on November 20, 2011 and the latest on November 7, 2026. Of these, 25 describe a crash and 78 a fire, and together they report 34 injuries and 0 deaths.
Is the 2012 Kia Optima a reliable vehicle?
Its Safety Index is 10 out of 100 (grade F: far more problems than a typical Kia Optima year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Kia Optima years have the most complaints?
2013 (1,388), 2015 (1,011), 2012 (923). See every Kia Optima year compared.
What should I do if my 2012 Kia Optima has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data