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Vehicle safety record

2020 Kia Optima Problems, complaints & recalls

Owners have filed 153 complaints about the 2020 Kia Optima with NHTSA, most often about the engine & cooling (110) and the transmission & drivetrain (27). Those complaints describe 6 crashes, 3 fires and 5 injuries. There are no recalls for it. For comparison, the 2019 has 214.

NHTSA data checked

CAbout as many problems as a typical Optima year, for its age

#49 most complained-about 2020 vehicle

Complaints
153
Recalls
0
Crashes
6
Fires
3
Injuries
5
Deaths
0

Most common 2020 Kia Optima problems

Share of all 153 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

No recalls for the 2020 Kia Optima

NHTSA lists no recalls for the 2020 Kia Optima. Recalls can be announced at any time - this page updates daily.

What owners say

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153 complaints about the 2020 Kia Optima

Newest first, as filed with NHTSA by owners. Page 1 of 7.

Engine & coolingDriver assistance

Driving car on highway Car would not accelerate Stalled engine loud noise all lights are on now

Filed Incident Engine · Forward collision avoidanceNHTSA 11774311
Engine & cooling

On October 25, 2026, while traveling eastbound on US Highway 74 near Bryson City, North Carolina, my 2020 Kia Optima 2.4L GDI experienced a sudden and substantial loss of engine power while driving through mountainous terrain. The check-engine light began flashing, and the vehicle entered what appeared to be reduced-power or limp mode. The engine remained running, but acceleration and available engine power were significantly reduced. This created a serious safety concern due to the mountainous highway conditions...

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and surrounding traffic. I immediately pulled over at the first safe opportunity and did not continue driving the vehicle. My partner, who was approximately six months pregnant, was traveling with me. We remained stranded along the roadside for approximately three hours awaiting assistance, approximately 202 miles from home. Diagnostic trouble code P1326 was subsequently identified. There were no noticeable knocking, rattling, or ticking noises before or after the incident. The oil-pressure warning light did not illuminate. After the incident, the engine oil level was checked and found to be between the minimum and maximum dipstick markings. Timestamped photographs were taken during the towing process and at dealership drop-off. The vehicle was transported to a Kia dealership, where a bearing clearance test was performed and passed. The dealership also identified an external oil leak. However, the cause of the sudden loss of power and P1326 activation has not been conclusively established. I am reporting this incident because the unexpected and substantial loss of engine power while driving on a mountainous highway created a potentially dangerous situation. I am concerned that the condition could recur and pose a safety risk to other drivers and passengers.

Filed Incident EngineNHTSA 11774145
Engine & cooling

My vehicle keeps consuming/burning oil. In between oil changes I still need to add oil

Filed Incident EngineNHTSA 11770053
Electrical system1 injury

On August 20, 2026, while my minor son and I were inside my 2020 Kia Optima LX, strong burning odors and fumes entered the passenger compartment through the HVAC vents. No dashboard warning lights or messages appeared before or during the incident. Although no visible flames were observed, I suspected an electrical component was overheating or melting, creating a potential fire and respiratory hazard. My son has asthma and experienced coughing and shortness of breath throughout that day, requiring use of his...

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prescribed rescue inhaler. Neither of us received immediate medical treatment. Due to safety concerns, I had the vehicle towed to R&E Auto Repair on August 21, 2026, rather than risk driving it. The independent repair facility documented suspected melting of the HVAC temperature control unit and identified the blower motor resistor as a possible contributing component. Video evidence of the suspected damage was obtained. I formally reported the incident to Kia Customer Care on September 1, 2026. The vehicle was delivered to authorized dealer DeMontrond Kia on September 23, 2026, for further inspection. Despite the independent findings, Kia's dealership reported that it could not identify melted components. The suspected defect remains unresolved. The vehicle remains at DeMontrond Kia and may be available for inspection. I have not been advised whether any affected components have been removed or replaced. No police or insurance inspection has been reported. I am concerned about potential electrical fire hazards, fumes entering the passenger compartment, and respiratory injuries to occupants. I request that NHTSA investigate this suspected HVAC electrical defect and potential safety risk to other Kia owners.

Filed Incident Electrical systemNHTSA 11769959
Engine & coolingFuel systemDriver assistance

At around 103K miles, I took to the dealership for a multipoint inspection for knocking when braking and my forward collision/lane assist systems going offline mid drive. I learn I have to replace my axle, despite replacing my axle in sept 2025. I return a week after due to the red oil light blinking on randomly, and when I checked the oil myself it was dry. The braking and assumed wiring issues remained. I find out that my oil is low despite an oil change July 16th 2026. It is October 8th 2026 as I type this. I am...

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doing an engine flush in hopes to improve oil consumption, but i have since learned that my engine may fail from these other Kia stories. I have not stalled or had engine failure yet but now I am worried about having to sell my car to avoid having to keep replacing the same flawed parts over and over, or worse injuring myself while driving it. I was hoping to take a trip but now I have to rent a car and play another 1,600 dollars for the engine flush which I have no guarantee will actually work. I am disgusted, and there should be consequences for KIA (and many other companies) for taking advantage of their customers. I need a new car now!

Filed Incident Engine · Fuel / propulsion system · Lane departureNHTSA 11769918
Engine & cooling

purchased this vehicle on June 18, 2024, as a second owner with 125,019 miles on the odometer. Within months of purchase, the engine began exhibiting symptoms consistent with connecting rod bearing failure: engine knock, excessive oil burning (requiring oil top-ups every 2-3 weeks), and rough running. The check engine light illuminated with diagnostic code P1326 (Knock Sensor Detection System warning). I took the vehicle to Kia Stonecrest dealership for diagnosis. Kia informed me that the engine failure is not...

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covered under warranty because I am not the original owner. A independent mechanic at Lions Auto evaluated the engine and quoted $4,800 for full engine replacement. THE DEFECT: This vehicle is equipped with a Theta II 2.4L GDI engine identical to engines in 2011-2019 Kia Optimas and Kia Sorento models that were subject to multiple recalls (including NHTSA Recall 17V-224) and a $1.3 billion class action settlement. The defect is manufacturing debris left in the crankshaft oil passages during production, which restricts oil flow to connecting rod bearings, causing premature bearing wear, engine seizure, and potential engine fire. KIAS KNOWLEDGE AND RESPONSIBILITY: Kia had clear notice of this defect years before the 2020 model year was introduced. Despite this knowledge, Kia continued manufacturing 2020 and later Optimas with the identical Theta II 2.4L GDI engine without remedying the manufacturing process. The class action settlement litigation was filed in 2017 and covered model years through 2019; however, Kia's decision to exclude 2020 models from coverage despite using the same defective engine creates an unjust gap in consumer protection. SAFETY CONCERN: Connecting rod bearing failure can cause sudden engine seizure while driving, resulting in loss of power steering and brake assist, creating an immediate crash hazard. The symptoms I experienced - engine knock and P1326 code - are documented precursors to catastrophic failure.

Filed Incident EngineNHTSA 11768350
Other & unknownFire

The contact owns a 2020 Kia Optima. The contact stated that while driving 32 MPH, there was smoke coming from under the hood and underneath the driver's side of the vehicle, and a bystander informed the contact to exit the vehicle. The vehicle was coasted to a stop, and the contact quickly exited the vehicle. The smoke coming from the vehicle went from gray to black. The vehicle then completely became engulfed by flames. The Fire Department was contacted and arrived on scene to extinguish the fire. The vehicle was...

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deemed a total loss by the insurance company. A Police report was filed; however, the information was not available. The vehicle was towed to a temporary impound lot. The failure mileage was approximately 185,700.

Filed Incident FirerelatedNHTSA 11768078
Transmission & drivetrainEngine & cooling

While driving to work, my 2020 Kia Optima suddenly lost engine power and went into limp mode in the middle of the highway, leaving me stranded and creating a severe safety hazard in traffic. The check engine light immediately started flashing and displaying diagnostic code P1326 which indicates an abnormal engine and/or a catastrophic rod bearing failure. This problem has been confirmed by the Kia dealership along with a 3rd party auto repair shop. However, Kia is refusing to cover the inspection, diagnostic, or...

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any repairs due to the vehicle not having any open recalls, having more than 100k miles and the model of my vehicle despite this being a well known and documented manufacturing defect issue to these engines. The vehicle is currently available for inspection.

Filed Incident Power train · EngineNHTSA 11766255
Engine & cooling

The oil consumption in my 2020 Kia optima is low so fast and needs to be replaced frequently. The engine is always hesitant and bucking. The car when you press the gas shakes and doesn't take off properly i have brought this up to the dealership multiple times to be told nothing is wrong. When sitting at a light idle the car shakes and the RPM's drop and rev up. When you in reverse in the car and hit the gas the whole car shakes so bed the engine feels like its go to fall out. When you drive and press the gas the...

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engine revs all the way before the car actually finds where it needs to be. There is something wrong with the 2020 Kia Optima Engine all though nothing will be done about it even with all these complaints!!!! This has been going on for years with this car and I maintain my car had all services done...Kia doesn't want to fix the problem.

Filed Incident EngineNHTSA 11764331
Transmission & drivetrainEngine & cooling

While driving, my 2020 Kia Optima suddenly lost engine power and went into limp mode on the road, leaving me stranded and creating a severe safety hazard in traffic. The vehicle threw diagnostic trouble code P1326, which indicates a catastrophic rod bearing failure. The problem has been confirmed by a Kia dealership scanner. However, both the dealership and Kia America are refusing to cover the inspection and repair under their safety campaigns or goodwill due to the vehicle having 180,000 miles, despite this being a well-documented manufacturing defect inherent to these engines. Prior to the failure, the check engine light started flashing. The vehicle is currently available for inspection.

Filed Incident Power train · EngineNHTSA 11762688
Fuel system

The contact owns a 2020 Kia Optima. The contact stated that while driving approximately 40 MPH, the vehicle intermittently stalled and lost automotive power, with an abnormal odor entering the cabin through the air vents. The vehicle was restarted and returned to normal operation; however, the failure reoccurred. The "Service In" message flashed on and off on the instrument panel. The vehicle was taken to a dealer where it was diagnosed and determined that the low-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 145,000.

Filed Incident Fuel system, gasolineNHTSA 11761317
Engine & cooling

I have a 2020 Optima, apparently there is a recall for the older models, yet mine is experiencing the exact same issues. Over oil consumption leading to engine failure. I have been in a rental for a month and a half due to fighting with Kia to correct the issue all while they drag their feet. Smells like another class action.

Filed Incident EngineNHTSA 11760756
Other & unknown

Snow White Pearl exterior paint is peeling off hood and sides of our 2020 Kia Optima. We paid an extra $495 for this paint.

Filed Incident Unknown or otherNHTSA 11760093
Electrical systemEngine & coolingFuel system

I own a 2020 Kia Optima and have been experiencing multiple ongoing problems with the vehicle. The vehicle is leaking and/or losing engine oil at an excessive rate. I have had to add oil multiple times within a short period of time because the oil level continues to drop. I am concerned that the continued loss of oil could result in engine damage or engine failure while the vehicle is being driven. I am also experiencing an electrical problem with the vehicle. The air conditioning and heating system will not turn...

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on or operate properly. I was informed that the problem is related to the vehicle's electrical system/wiring. These problems have continued and require repeated attention. I am concerned about the safety and reliability of the vehicle, particularly the continued oil loss and the electrical malfunction. I am reporting these issues so they can be documented and investigated to determine whether other 2020 Kia Optima owners are experiencing similar problems.

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11760053
Engine & cooling

Today as I was driving to work my car suddenly stopped while being idle at the stop light. It turned off. I was able to restart and drive to work safely and home. I googled the issue and saw many Kia optima owners having the same issues and they're saying no codes or anything popping up. Should this be considered a recall.

Filed Incident EngineNHTSA 11758538
Engine & coolingFuel system

Fuel Leak: I can smell heavy gas fumes inside the vehicle cabin. Fire Hazard: The vehicle is unsafe to drive due to an imminent risk of a fuel fire. Corporate Refusal: Kia Corporate refused to generate a case number and my local dealership refused to service the vehicle leaving a dangerous safety defect unrepaired on public roads. Mechanical Symptoms: The car is experiencing slow cranking, engine sputtering, and multiple dashboard warning lights.

Filed Incident Engine · Fuel / propulsion systemNHTSA 11755485
Engine & cooling

My engine failed while driving which put me and others at risk. It was confirmed by the Kia dealership as rod bearing failure. Which is a known recall on the Kia 2.4L Theta II engine. My specific VIN number is not listed on the Kia recall list. And Kia is stating that it does not qualify for a warranty replacement. Although it is the same engine with the known defect.

Filed Incident EngineNHTSA 11751391
Transmission & drivetrainEngine & coolingDriver assistance

Engine replacement needed at 99,782 miles. P1326 code continuously popping up. Also has excessive oil consumption and electrical problems concerning the forward collision system. Kia refuses to replace engine although the P1326 code is covered by lifetime warranty. The cause of the incident was defect in engine resulting in a recall of all 2011-2019 models. The 2020 Kia optima LX contains a 2.4L GDI engine which has identical problems relating to previous lawsuits.

Filed Incident Power train · Engine · Forward collision avoidanceNHTSA 11743902
Other & unknown

My transmission failed the week I got it it was inspected by the dealership and I was told that they could not do anything about it I've been calling them for a whole year I've made notes and complaints I've contacted my lender they contacted the dealership to trade me in a new car and was told no I have been out of thousands of dollars paying every month I've been ubering I've been late to work this is costing me money and my job is on the line

Filed Incident Unknown or otherNHTSA 11743522
Acceleration & cruise controlEngine & coolingFuel system

I was driving on the freeway and my check engine light started to flicker and I felt my car shake and going to limp mode. I made an appointment with the Kia dealership and they told me the engine is failing. They submitted a request for a Goodwill case to Kia corporation and it was denied since there's no open recalls and is not covered by the extended warranty. the dealership recommended me to take my car and keep driving it even though it's unsafe the vehicle will not go above 50 mph and it starts to shake when driving I have tried to call Kia corporate and explain this situation but they have yet to follow up with me in my case

Filed Incident Vehicle speed control · Engine · Fuel / propulsion systemNHTSA 11740375
Transmission & drivetrainEngine & cooling

Car is consuming oil every three weeks. Engine is going to burn if it does not stop. It's not in a class action but probably should be. It's been 4 months and over 1,000 spent.

Filed Incident Power train · Unknown or other · EngineNHTSA 11737059
Engine & cooling

Out of town July 12th 2025 my 2020 Kia Optima engine started having problems. I tried to get to my hotel but it was obvious I was not going to make it. I pulled into the nearest station and was told my car had no oil. There were no signs of leaking oil and no warning lights so they changed my oil and I was able to made it home. Shortly after I broke down again at night and pulled into a parking lot again no warning and no oil. I had to call someone to get oil and from that point on I had to put oil in my cart...

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every other day with no signs of a leaks and no warning lights. It has become to dangerous to drive and the engine has now failed and knocking and shaking has caused me to park my car and not drive it. I am deeply concerned about the risk of catastrophic engine failure and the potential for fire, which has been documented in similar cases. Despite having the Knock Sensor Detection System installed, my vehicle continues to exhibit these dangerous symptoms. I sought assistance from Landers Crain dealership and KIA; however, they declined to properly evaluate or service my vehicle along with KIA declining according to the KIA Regional Manager. This lack of support has left me with an unsafe, undrivable car and no clear path toward resolution. The Center for Auto Safety Key Affected Vehicles (2.4L GDI) Kia Optima 2011-2018 (some 2019) exact same engine in 2020 Optima Kia Sorento 2012-2019 Kia Sportage 2011-2018 (some 2019) Details of the Recall and Settlement The Problem Manufacturing debris and tight tolerances can cause connecting rod bearings to fail, causing knocking, seizure, and potential engine fires. The Fix Dealers will update the software with a Knock Sensor Detection System (KSDS) to detect rod bearing issues before failure. My Optima has the KSDS installed but failed. Warranty Extension As part of a class action settlement, Kia extended the warranty on these engines to 15 years or 150,000 miles, provided the KSDS update is installed.

Filed Incident EngineNHTSA 11736366
Engine & coolingFuel system

My vehicle burns oil too quickly. I schedule my regular oil change based on the feedback from the auto repair shop. During my last oil change he said I practically had no oil left, but it has been less than 5,000 miles since my previous oil change. The tech informed me he's seen this happen a lot within Kia's including the optima that I currently drive. Fast forward a few months i noticed my oil light illuminate for a moment and immediately turn off. I still want to get it checked out just in case so i brought it...

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back to the same shop. They informed me my oil was very low even though, but I still have another 1,500 miles before my next due oil change. He looked around and confirmed there were no leaks or damage that would affect the consumption rate. He highly recommended me look to see if there were any recalls on my specific model of vehicle that would warrant both an explanation and reason for replacement. In the meantime he topped off my oil and i was all good to go.

Filed Incident Engine · Fuel / propulsion systemNHTSA 11733038
Engine & cooling

The contact owns a 2020 Kia Optima. The contact stated that while driving at an undisclosed speed, and while the vehicle was parked, there was a loud banging sound coming from the engine compartment. There was no warning light illuminated. The RPM failed to operate as intended while driving. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that there were metal shavings inside the engine, causing engine failure. The contact was informed that the engine needed to be replaced....

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The vehicle was not repaired. The mechanic referred the contact to a dealer for additional assistance. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,751.

Filed Incident EngineNHTSA 11732390
Engine & cooling

The rod barring failed in my engine. I broke down in the middle of the parkway with my daughter. This is my third Kia optima that has had this issue but the dealership is stating there is not a recall on this model. The check engine light did not come on except when the car lost all power.

Filed Incident EngineNHTSA 11729509

Kia Optima: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
2020153063Engine & coolingC
20192141207Engine & coolingC
201823521010Engine & coolingC
2017258349Engine & coolingC
201676352720Engine & coolingF
All Optima years

2020 Kia Optima vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2020 Kia Optima

Does the 2020 Kia Optima have any recalls?

NHTSA lists no recalls for the 2020 Kia Optima right now. Recalls can be announced at any time, and this page checks NHTSA every day. You can also check your exact vehicle by VIN at nhtsa.gov/recalls.

What are the most common problems with the 2020 Kia Optima?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (110), transmission & drivetrain (27), electrical system (14).

How many complaints has the 2020 Kia Optima had?

153 complaints have been filed with NHTSA, the first on December 3, 2019 and the latest on October 28, 2026. Of these, 6 describe a crash and 3 a fire, and together they report 5 injuries and 0 deaths.

Is the 2020 Kia Optima a reliable vehicle?

Its Safety Index is 54 out of 100 (grade C: about as many problems as a typical Kia Optima year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Kia Optima years have the most complaints?

2013 (1,388), 2015 (1,011), 2012 (923). See every Kia Optima year compared.

What should I do if my 2020 Kia Optima has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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