UPDATE FOR NHTSA COMPLAINT #[redacted]/ KIA RECALL SC284 (NHTSA 23V652000). This update is filed to document an incomplete safety recall remedy and active safety hazard denial by Kia America regarding Case #[redacted]. My 2012 Kia Optima experienced an internal Hydraulic Electronic Control Unit (HECU) brake fluid leak and short circuit matching the exact defect described in Campaign 23V652000. Prior to any fuse replacement, the HECU short circuit caused active thermal melting and smoke, destroying the adjacent...
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primary engine wiring harness and ignition coil packs. The vehicle is currently grounded and completely disabled at Buster Miles Kia ([[redacted]]), where the service department confirmed the melted harness and issued a repair estimate of $3,813.85. Kia Corporate Customer Care has consolidated my files and issued a flat denial of coverage on their behalf, stating that the SC284 recall remedy is strictly limited to the physical installation of a lower-amperage HECU fuse. Kia is forcing me to pay out-of-pocket for the melted wiring harness caused directly by their defective components. Under the National Traffic and Motor Vehicle Safety Act, a manufacturer's safety remedy is legally incomplete if the defect's failure mode leaves the vehicle in an unsafe, disabled condition. Changing a fuse does not remedy a vehicle that has already suffered consequential thermal damage from the defect itself. I request federal intervention into Kia America's refusal to cover safety-related consequential property damage, leaving a consumer stranded without a safe vehicle due to a known fire risk defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)