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2016-2020 · 5 model years

Cadillac CT6 Problems by year

Owners have filed 78 complaints about the Cadillac CT6 across 5 model years, and it has 8 recalls. The 2016 has the most complaints once its age is allowed for (11). The most reported problem area is the transmission & drivetrain, followed by the brakes.

Most complaints for its age201611 complaints · 3 recallsSee the 2016
Complaints
78
Recalls
8
Crashes
5
Fires
0
Injuries
2
Deaths
1

CT6 complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
202011220Transmission & drivetrainC
201918400Transmission & drivetrainC
201812200Engine & coolingB
201726200Transmission & drivetrainC
201611330Transmission & drivetrainC

Most common CT6 problems

Cadillac CT6 recalls 8

Latest CT6 complaints

2019 Cadillac CT6Seats & seat belts

I am submitting this safety defect complaint to the National Highway Traffic Safety Administration (NHTSA) regarding the unexpected failure of the front passenger head restraint in my Cadillac CT6-V. My vehicle recently underwent infotainment system repairs at Crest Cadillac, an authorized GM dealership. The passenger seat had not been occupied for several months. When a passenger recently sat in the seat, the head restraint unexpectedly fell over and became nonfunctional. There was no collision, impact, misuse,...

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or known event explaining this failure. The vehicle is currently at an authorized GM dealership for evaluation. I am concerned that this failure may be associated with the recent dealership repairs or an underlying component defect. More concerning, two individuals in an online Cadillac CT6 owners' group stated that this particular component fails more frequently than one would expect. These reports suggest a potentially recurring safety defect rather than an isolated incident. Federal Motor Vehicle Safety Standard No. 202a (49 CFR § 571.202a) establishes mandatory head restraint safety requirements intended to reduce neck injuries during collisions. A broken head restraint compromises occupant protection and increases the risk of serious injury during rear-end collisions. I request that NHTSA investigate this failure, review similar complaints involving Cadillac CT6 vehicles, and determine whether a systemic manufacturing, design, or servicing defect exists that warrants a safety recall or corrective action. I also request preservation of the failed components, dealership service records, and diagnostic findings. This is a serious failure of federally regulated occupant safety equipment, not a cosmetic or routine warranty issue.

Filed Incident SeatsNHTSA 11775008
2019 Cadillac CT6Transmission & drivetrain

The contact owns a 2019 Cadillac CT6. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly shifted hard, and the service warning light was illuminated. The contact stated that while accelerating and decelerating, the vehicle shuddered and hesitated. There was smoke coming from the vehicle. The vehicle was taken to the dealer on several occasions. The dealer diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The contact stated that the failure was associated with a previous transmission software update. The failure mileage was approximately 47,000.

Filed Incident Power trainNHTSA 11764360
2018 Cadillac CT6Transmission & drivetrain

When vehicle was purchased new there was a slight bearing wear noise at the front driver side, which grew louder with years. Noise synchronized with tire rolling rpm. Replacing (my self) front trans axle, the brake pads, shaving rotors, & wheel hub bearing did not fix noise. Next; Dealer shop reported that the AWD front transfer case (differential) had a bad bearing AND that this was a common problem with the model car. $1600 repair bill.

Filed Incident Power trainNHTSA 11755395
2018 Cadillac CT6Fuel system

During refueling the gas station pumping nozzle would shut off indicating a full gasoline fuel tank; but, the dash board fuel gage indicated the fuel was not full. Had to dribble in fuel to fill. Dealer Mechanic found: Crash roll over gasoline vent safety valve was stuck in the crashed roll over cut off state. No gas tank ventilation. This caused back pressure in car gasoline tank to shut off gas station filler nozzle as though the car was full . Entire gas tank had to be replaced. Still under warranty.

Filed Incident Fuel / propulsion systemNHTSA 11755393
2019 Cadillac CT6Transmission & drivetrain

On July 22, 2025, at 20,245 miles, I brought my 2019 Cadillac CT6-V to an authorized dealer while still under factory warranty, reporting hard shifting during both acceleration and deceleration - the exact symptom described in GM Special Coverage Bulletin N242480631, which addresses a defective transmission control valve subject to premature wear (P0747 diagnostic condition). The dealer was unable to diagnose or repair the issue at that visit and returned the vehicle to me without resolving the defect. The same...

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condition recurred. I brought the vehicle back to the dealer (Crestview Cadillac, Rochester Hills, MI) on May 26, 2026. The vehicle remained at the dealership for over three weeks before any loaner vehicle was offered. Replacement parts were reported as received on July 3, 2026, and again on July 17, 2026, and as of this filing the vehicle has still not been returned to me - over two months out of service. The repair estimate is approximately $12,000, covering the transmission control valve, a power transfer case, and a high-pressure oil pump. GM Special Coverage Bulletin N242480631 states that the control valve body replacement is covered at no charge for vehicles that return with a P0747 condition after the TCM software update, for 15 years or 150,000 miles from the in-service date, regardless of ownership. My vehicle meets these conditions. Despite this, GM's case team has offered only a $4,500 "goodwill" credit plus reward points toward the total repair, characterizing this as a discretionary gesture outside of warranty, and has stated this is their final position. I am filing this complaint because: (1) the original recall/coverage remedy did not resolve the underlying defect when I first brought the vehicle in under warranty, resulting in continued use of a vehicle with an unrepaired safety-related transmission defect until the condition worsened; (2) GM's dealer network has taken an extended and, in my view, excessive amount of time to complete.

Filed Incident Power trainNHTSA 11753001
2018 Cadillac CT6Engine & cooling

Stuck Thermostat. Vehicle not achieving operating temperature in the correct time. ALL 3 of the people I know with CT-6's had the exact same issue this year.

Filed Incident EngineNHTSA 11745961

Questions about the Cadillac CT6

Which Cadillac CT6 years have the most problems?

By the number of complaints owners filed with NHTSA: 2017 (26), 2019 (18), 2018 (12). Allowing for how long each has been on the road, the 2016 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Cadillac CT6 years have the fewest complaints?

Among model years that have been on the road for at least three years, 2018 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other CT6 years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Cadillac CT6 problems?

Across every model year, owners report problems with the transmission & drivetrain (47), brakes (8), engine & cooling (8) most often.

How many recalls does the Cadillac CT6 have?

NHTSA lists 8 recalls across all Cadillac CT6 model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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