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1997 Cadillac Deville Lighting problems

Owners have filed 31 complaints about the 1997 Cadillac Deville's lights with NHTSA - 11% of all its complaints, most recently on June 8, 2005. Headlights, tail lights, brake lights, turn signals and interior lighting failures.

Complaints
31
Recalls
0
Crashes
0
Fires
0
Injuries
0
Deaths
0

Lighting complaints

Lights

Dt: while driving the plastic cover on the headlights came off. First driver's side plastic came off. Then on 5/20/05 passenger's side plastic cover came off at 67 mph on interstate. There was no prior warning. Plastic cover came off/flew up, and busted into the windshield.*Ak cost to replace headlight cover was $400.00. *Tt *sb

Filed Incident Exterior lightingNHTSA 10121852
Lights

The consumer experienced a problem with the headlight lenses. The lenses kept falling out of position. The owner stated that while driving at approximately 45 mph the lens fell out of position on to the road. The owner contacted the dealer, who suggested that the entire fixture be replaced. The dealer will not sell the lens by itself. *Ak the right headlight lenses fell out. The weather was warm and or clear. *Sc *jb

Filed Incident Exterior lightingNHTSA 10117683
Lights

The headlight lens fell off. The adhesive that held the headlights became hard. Please describe details. *Jb

Filed Incident Exterior lightingNHTSA 10099245
Lights

While driving. The head light lens covers fell off. This is the second time this has happened. The consumer took the vehicle to the dealer and was told to glue them back on. The first time the consumer was charged 300.00 For the repair. Please provide any further information. *Jb

Filed Incident Exterior lightingNHTSA 10096714
Lights

While driving headlight lenses fell off on two separate occasions. Head light assembly was replaced. *Ak

Filed Exterior lightingNHTSA 10064972
Lights

The consumer noticed the head light had burned out, and water was inside the head light lens and it was loose and about to fall out. The consumer check the other head light lens and it too was loose and about to fall out. *Ak the consumer replaced the head light and placed duct tape on the lenses to keep them from falling out, the dealer was aware of the problem. *Ts *jb

Filed Incident Exterior lightingNHTSA 10026551
Lights

While traveling on the highway without prior warning the turn signal will not go on. Please fill in additional information dealer is aware of the problem. Ts

Filed Incident Exterior lightingNHTSA 8023877
Lights

The lens on the headlight lamps are losing the glue, causing the headlight lens to fall out of place. The consumer contacted the dealer, and they were not willing to do anything. *Ak the consumer states that on the right headlight holding the 11 by 7 inch lens failed causing the lens to come off while driving at 60 mph. *Scc

Filed Incident Exterior lightingNHTSA 8018696
Lights

The headlight lens has clouded, reducing the light beam affecting night time driving. This is not a surface problem, because it cannot be cleared. The defect is a material problem caused by the sunlight. This problem has existed for about 8 months now making the lens appear opaque even in the day light. Cadillac refuses responsibility and says the vehicle is out of warranty. *Jg

Filed Incident Exterior lightingNHTSA 8018299
Lights

While driving about 65 mph on the open road a headlight lens came loose, and bounced off the passenger side windshield. We didn't know what it was until we stopped and examined the auto. There was a slight dent in the post between the windshield and the passenger side window. The left headlight lens ws examined and found to be loose. On the return trip the left headlight lens came off. Fi may have gone under the car as I recall a slight noise while driving. The parts man at the dealer made the comment that...

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this usually doesn't happen to cadillacs and when it does they ususlly just drop off. The lenses are secured to the headlight with glue. Apparently this is common on other autos. The repair entailed repalcing both headlight at a total cost of about $610 problem. In my opinion this is poor engineerring.*Ak

Filed Incident Exterior lightingNHTSA 762132
Lights

While driving headlight lens fell off. Took to dealer. Problem was not remedied. *Ak *jg

Filed Incident Exterior lightingNHTSA 8007530
Lights

While driving glass lens on headlights on both sides fell off without any warning.*Ak

Filed Incident Exterior lightingNHTSA 8007269
Lights

Two front lenses that cover headlights fell out while consumer was driving. Contacted dealer, and the dealer could not find the cause of the problem. *Ak *yh

Filed Incident Exterior lightingNHTSA 8005796
Lights

WHILE DRIVING HAS LOST BOTH LIGHT FIXTURES.*AK

Filed Interior lightingNHTSA 8004573
Lights

While traveling at highway speeds driver's side and passenger's side headlight lenses blewout. There are no headlights in the vehicle at this time. Dealer has been contacted. *Akconsumer had both the lenses fixed. Per phone conversation with cadillac, cadillac agreed to pay 75% of cost. Consumer believes this to be a defect cadillac should investigate. Consumer is awaiting reimbursement. *Jg(possible new address: sharon badgley 33248 sand dune lane, leesburg, fl 34788 352-314-2444)

Filed Incident Exterior lightingNHTSA 8001425
Lights

Drivers side headlight cover fell off, passenger side is loose and possibly leaks water in to the electrical sockets. *Jg *ak

Filed Incident Exterior lightingNHTSA 8001003
Lights

Driver's side headlight cover fell off. Dealer replaced cover. Checked passenger's side and noticed it was loose. *Ak consumer states that this could cause light failure or a fire. *Jb

Filed Incident Exterior lightingNHTSA 8001002
Lights

Headlamp lens separated from housing due to adhesive failure, exposing reflector and lamp to moisture and potential failure. Service manager informed that this is common problem. Component available for inspection.*Ak

Filed Incident Exterior lightingNHTSA 751571
Lights

Head light lens have falled off headlights. Dealer was notified, and informed consumer that parts were only sold as a whole unit, not just lens cover. Asking nhtsa to assist in this matter.*Ak consumer states that the plastic civer has fallen off while driving, replacement is costly because consumer has to purchase the whole head light assembly instead of just the failed part. *Slc

Filed Incident Exterior lightingNHTSA 892361
Lights

Both headlight covers fell off while driving in cold,rainy conditions. Thankfully, my used car dealer handled the problem under warranty, but it appears there is a defect in the construction of the headlight units.*Ak

Filed Incident Exterior lightingNHTSA 745181
Lights

Consumer was traveling at approximately 65 mph in high wind when cover for right front headlamp fell off. Then, it started raining which caused headlamp bulb to go out. Consumer was stopped by state police who informed him that headlight was out. *Ak headlight assembly was replaced and the same day while driving the left plastic cover blew off. *Slc

Filed Incident Exterior lightingNHTSA 886594
Lights

Cover for left headlamp fell off vehicle on april 10th, 2001, and cover for right headlamp fell off on april 12th, 2001 while the vehicle was traveling at approximately 65 mph. Consumer was informed that condensation in head lamp assembly caused covers to disconnect. *Ak *slc

Filed Incident Exterior lightingNHTSA 886518
Lights

My 1997 cadillac deville was one month out of warranty when the right headlight cover fell off whil my wife was on the highway. Upon further inspection, I found that the left headlight cover was about to fall off as the adhesive had failed that holds the lens to the headlight body. No replacement covers are available. The only "fix" is to replace the entire headlight assembly at a cost of $689.75 For the two headlight assemblies. Cadillac has reuected this as a manufacturing defect or as a safety issue. I feel...

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it is both and that this vintage of cadillac deville's should be investigated for what I am finding out is a somewhat common problem. While my wife was in the service waiting area to have these headlights replaced one of the customers also stated that she was in for the same problem and another said that he had recently had one of his replaced in both instances this was done under warranty. Also, if this were not a common problem why would a small town dealership stock such an expensive part and not have to order it from the factory? Further, unpon inquiry by a friend of mine of a west palm beach cadillac dealer's service rep, the service rep made the statement that "this happens all the time and we usually cover it under the normal warranty or a special warranty that we can utilize." I feel that this is a safety issue and not just a problem of getting satisfaction from cadillac. The safety issue is that when the headlight cover is gone or fails to be watertight, moisture can reach the halogen bulb within the sealed unit and the least amount of moisture causes the bulb to fail. Needless to say, you are then unexpectedly without lights if both units fail and if only one fails you are still without proper lighting for nighttime driving. Can you inquire of cadillac as to the frequency of this headlight lens failure and ask them why they have not establised a recall program if this failure is as frequent as I am hearing?*Ak

Filed Incident Exterior lightingNHTSA 743315
Lights

The left headlight clear lens-cover came loose, the consumer believed that this component could be resealed, the dealer informed the consumer that it could not be resealed but a new lamp assembly had to be installed, insurance agent leonard dunlop wrote in for consumer. Nlm

Filed Exterior lightingNHTSA 560325
Lights

Headligt lens comes unglued from headlight flies off; also causes headlight failure; talked with service rep at dealership and he stated that it is a common defect. *Ak

Filed Incident Exterior lightingNHTSA 741816

Cadillac Deville lighting complaints by year

Deville lighting problems, every year

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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