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2000 Cadillac Deville Problems, complaints & recalls

Owners have filed 237 complaints about the 2000 Cadillac Deville with NHTSA, most often about the engine & cooling (64) and the electrical system (60). Those complaints describe 26 crashes, 5 fires, 33 injuries and 13 deaths. It is covered by 5 recalls, the latest in June 2014 for the ignition. For comparison, the 1999 has 192 and the 2001 has 177.

NHTSA data checked

FFar more problems than a typical Deville year, for its age

#42 most complained-about 2000 vehicle

Complaints
237
Recalls
5
Crashes
26
Fires
5
Injuries
33
Deaths
13

Most common 2000 Cadillac Deville problems

Share of all 237 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2000 Cadillac Deville recalls 5

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Electrical system: ignition

14V3550003,141,731 vehicles affected

The problem
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
The fix
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Seat belts: retractor

02V227000269,169 vehicles affected

The problem
Certain passenger vehicles contain driver and front passenger lap and/or shoulder belt retractors that may not remain locked up as designed during a crash in which the belt pretensioners deploy.
The risk
In such a crash, this could result in an increase in injury for that occupant.
The fix
Dealers will install a retainer kit in the driver and passenger safety belt pretensioner. Owner notification began january 31, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1-800-458-8006.

Seat belts: buckle assembly

00V347000116,682 vehicles affected

The problem
Vehicle description: passenger vehicles, hearse, and limousines. Some of these vehicles fail to comply with the requirements of fmvss no. 209, "Seat belt assemblies." These vehicles have seat belts that may not meet the 30-pound push button release effort requirement of the standard.
The risk
High release efforts could make it more difficult for a crash victim to release the belt and exit the vehicle.
The fix
Dealers will inspect the seat belts and, if necessary, modify the latch plates or replace the retractor. Dealers will also add "snap on" latch clips to eliminate the potential of inverted latch plate insertion. Owner notification is being conducted in phases. The first phase began may 29, 2001, and the second phase began july 6, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1-800-458-8006.

Service brakes: foundation components

00V1140008,132 vehicles affected

The problem
Vehicle description: passenger vehicles. Some of these vehicles have internal fluid leaks in the brake hydraulic control unit.
The risk
When the rear brake proportioning, antilock brake, traction control, or stability control feature is activated in some driving situations, the feature may not perform as designed.
The fix
Dealers will inspect the abs hydraulic modulator unit and if necessary, replace the hydraulic modulator.

Vehicle speed control

00V02100061 vehicles affected

The problem
Vehicle description: limousines. During normal engine roll, the plastic end fitting of the cruise control cable could contact the brake master cylinder and fracture. This does not meet the requirements of fmvss no. 124, "Accelerator control systems."
The risk
The fracture could prevent full closing of the throttle and cause a small increase in engine rpm in drive with the brake applied.
The fix
Dealers will install a new cruise control bracket and, if necessary, will replace the cruise control cable.

What owners say

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237 complaints about the 2000 Cadillac Deville

Newest first, as filed with NHTSA by owners. Page 1 of 10.

Airbags

Airbag light stays on at all times. Car will not pass inspection. I had to park car and no longer drive even though I put a new engine in it and had the transmission rebuilt in 2013. Dealer says there is no recall on airbag system for my car.

Filed Incident Air bagsNHTSA 11139094
Steering

While backing up in my parking lot , I heard a loud pop and lost the ability to steer the car. Upon further investigation it was determined that the steering box bolts had ripped out of the frame.

Filed Incident SteeringNHTSA 11111784
Electrical system

2000 Cadillac deville. Consumer writes in regards to reimbursement for ignition switch recall repairs. *Smd

Filed Incident Electrical systemNHTSA 10875136
Engine & cooling

Engine began overheating and took it to our mechanic who replaced the water pump. Engine continued to overheat and same mechanic replaced all of the upper seals. Eventually, a pressure test and camera insert by my mechanic confirmed a blown head gasket. Confirmed that result with pepe cadillac in white plains, ny. Checked the price to have the head gaskets replaced, but since this engine has to be removed from the bottom of the vehicle, the costs are outrageous and the only acceptable fix for these aluminum...

Read the full complaint

heads are bolts rather than the gm serts. Bad engine design by gm since their bolts were too short and the bite was not large enough in the block to prevent the head gaskets from blowing. Sad epitaph for a car with only 65k lightly driven miles on it having spent all of it's off road life in our garage. After much research, I was able to confirm that this is an inherent problem with the northstar engine during that period and was finally solved after 2004. Gm knows about the engineering northstar engine problem but refuses to accept responsibility for it.

Filed Incident EngineNHTSA 10888154
Electrical system

Tl* the contact owns a 2000 cadillac deville. While attempting to start the vehicle, it failed to start. After several attempts, the vehicle was able to start. The failure recurred multiple times intermittently. The vehicle was towed to a dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.

Filed Incident Electrical systemNHTSA 10821628
Engine & coolingFire

Tl* the contact owns a 2000 cadillac deville. While driving 35 mph, an abnormal odor of burning oil was noticed within the vehicle. The failure occurred constantly. The vehicle was taken to a dealer where it was diagnosed that oil was leaking onto the manifold. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 85,000. Updated 12/03/15*lj..Updated 02/01/16 *bf *js

Filed Incident EngineNHTSA 10787030
Fuel system

Tl* the contact owns a 2000 cadillac deville. The contact stated that while driving or parked, there was oil leaking from the vehicle. The vehicle was taken to a dealer where it was informed that it was a known failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 93,000.

Filed Incident Fuel / propulsion systemNHTSA 10786743
Electrical systemEngine & cooling

Tl* the contact owns a 2000 cadillac deville. While driving approximately 25 mph, the vehicle stalled and the service engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the crankshaft position sensor a and crankshaft position sensor b needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 99,000. . .. .Updated 07/21/15 *bf the consumer stated the vehicle was not included in the recall. The manufacturer offered to pay for a portion on the repairs. The consumer would like for the vehicle to be included in the recall. Updated 11/9/2015*js

Filed Incident Electrical system · EngineNHTSA 10725707
Engine & cooling

Tl* the contact owns a 2000 cadillac sts. While driving 65 mph, the engine cooling system overheated without warning. The failure recurred twice. The vehicle was taken to the dealer. The technician diagnosed that the head gasket needed to be replaced. The vehicle was not repaired. The vin was not provided. The manufacturer was notified of the failure. The failure mileage was 101,000. Updated 05/06/16*lj

Filed Incident EngineNHTSA 10705859
Airbags

Tl* the contact owns a 2000 cadillac deville. The contact stated that the air bag warning indicator was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000. Updated 5/5/15*cn

Filed Incident Air bagsNHTSA 10695307
SteeringElectrical system

I brought my vehicle to a cadillac dealership for repair from recall 14v355. The dealership refused to repair my vehicle because I did not have both keys to my car. I informed the dealership that I lost my 2nd key 7-8 years ago. The dealership returned my car without repair. *Tr

Filed Incident Steering · Electrical systemNHTSA 10691299
Electrical system

Tl* the contact owns a 2000 cadillac deville. The contact stated that the vehicle failed to start and multiple warning lights illuminated. The contact stated that the check safety system was displayed on the message board. In addition, the contact stated that the vehicle attempted to start independently without the key in the ignition. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The vehicle was included in nhtsa campaign number: 14v355000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was 190,000. The vin was unavailable.

Filed Incident Electrical systemNHTSA 10681199
Electrical systemFire

Tl* the contact owns a 2000 cadillac deville. The contact stated that while attempting to turn on the vehicle, it caught on fire. The vehicle was destroyed. The contact did not sustain any injuries. A police report was not filed. The manufacturer was notified of the failure. The approximate failure mileage was unknown.

Filed Incident Electrical systemNHTSA 10671230
SteeringBrakesCrash1 injury

I was preparing to make a 270 degree left turn and I was attempting to turn the wheel and the steering wheel kept spinning while the car stayed in a forward motion. I attempted to press on the brakes and they had barely any brake pressure which resulted me to collide with a parked car that was in the first parking spot in the lot I was attempting to pull into. The operator in the parked vehicle I hit was taken to the hospital after sustaining injures due to the impact of the crash. *Tr

Filed Incident Steering · Service brakesNHTSA 10670672
Electrical system

Tl* the contact owns a 2000 cadillac deville. The contact stated that while driving at various speeds, the vehicle stalled and all the warning lights illuminated continuously. The vehicle was restarted. The failure occurred on several occasions. The vehicle was taken to a dealer where it was diagnosed that the ignition key needed a new chip. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 85,000.

Filed Incident Electrical systemNHTSA 10664513
Airbags

Air bag warning light comes on. After doing some research on the internet it seems to be related to a wiring problem underneath the driver's seat. I confirmed this by moving the seat which causes the light to come on or go out. Since this is a safety related problem which might inactivate the air bags, I believe that this should be handled by a recall notice by gm and the burden to repair the loose wire connection should fall upon gm. Thanks. *Tr

Filed Incident Air bagsNHTSA 10664207
Electrical system

2000 Cadillac deville pa ignition switch problems. *Mw the consumer stated the ignition lock cylinder was replaced in august 2013. He is seeking reimbursement. *Jb

Filed Incident Electrical systemNHTSA 10658462
Electrical system

200 Cadillac deville. Consumer writes to address concerns related to recalls and the ignition switch. *Tgw the consumer stated the recalled did not adequately address the problems with the ignition switch. The consumer stated he experienced a terrifying event when the switch was turned on and the engine running, the steering wheel locked up when the wheel was turned to the left. The consumer was unable to turn off the vehicle. It took two strong men to manually to turn the wheel enough to turn to vehicle off. The ignition switch was replaced. *Jb

Filed Incident Electrical systemNHTSA 10655445
Electrical system

Tl* the contact owns a 2000 cadillac deville. The contact received a notification for nhtsa campaign number: 14v355000 (electrical system). While driving approximately 30 mph, the vehicle accelerated without warning and the brakes became inoperable. The contact was able to merge over and place the vehicle into park. There was a sudden increase of engine rpms. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.

Filed Incident Electrical systemNHTSA 10661444
Electrical system

Tl* the contact owns a 2000 cadillac deville. The contact received a notification for nhtsa campaign number: 14v355000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Filed Incident Electrical systemNHTSA 10655383
SteeringAirbagsBrakes

My complaint is about the remedy for recall #14v355.The july 2, 2014 letter to [[redacted]] re:nhtsa notification campaign no. 14V-355 from [[redacted]] , gm, states on page 3 that "the torque performance of the ignition system may be insufficient to resist energy generated when the vehicle goes off road or experiences some other jarring event". This is the same ignition switch that gm hid from the public for years which resulted in 196 claims for death, 116 catastrophic injuries and 1,460 other injuries. Instead...

Read the full complaint

of replacing the faulty ignition switch for the recall, your organization is allowing gm to block the key from being placed on a key ring with house keys, the remote fob that comes with the vehicle to operate door locks, seat positioning, trunk release and panic alarm. And the gm provided cadillac medallion that is used to return the key to me if it becomes lost. Most people need to keep house keys on the car key ring, and the fob is integral to using the vehicle. The recall fix being allowed by your agency is dangerous and wrong. Subsequent owners of the vehicles will not know about the recall and pop the little piece of plastic out of the key hole and attach all of their keys on one key ring. For current owners, this takes away one of the functions of the vehicle, the fob usage and makes life more difficult having to keep track of a single car key and their key ring with essential keys on it. According to the washington post, gm knew about the defect and changed the ignition switch part in newer vehicles using the same part number to avoid a recall as people were injured and died. Gm's fix leaves my car with its defective ignition switch which is still subject to catastrophic failure. Who are you protecting? Gm? Not me and I am terrified. I want my ignition switch replaced with one that is properly designed and manufactured for the safe use of my vehicle. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr

Filed Incident Steering · Air bags · Service brakesNHTSA 10652801
Electrical system

Tl* the contact owns a 2000 cadillac deville. The contact stated that the key fob failed to lock and unlock the front passenger and both rear doors. The driver door was the only door that was unaffected by the failure. The contact mentioned that the failure started to occur after the vehicle was repaired under recall nhtsa campaign number: 14v355000 (electrical system). The vehicle was taken back to the dealer. The technician diagnosed that the fob was worn over time and did not offer any further assistance. The manufacturer was not made aware of the failure. The fob was not repaired. The failure mileage was 84,351.

Filed Incident Electrical systemNHTSA 10652799
Electrical system

2000 Cadillac deville. Consumer writes in regards to ignition switch recall notice. *Tgw according to the recall letter, the parts were not available. *Jb

Filed Incident Electrical systemNHTSA 10648087
Electrical system

Tl* the contact owns a 2000 cadillac deville. The contact received a recall notification for nhtsa campaign number: 14v355000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.

Filed Incident Electrical systemNHTSA 10648448
Electrical systemAirbagsCrash2 injuries

Tl* the contact owns a 2000 cadillac deville. The contact indicated that while driving approximately 25 mph, another vehicle attempting to make a left turn crashed into the contacts vehicle. The contacts head hit the steering wheel upon the impact and the air bags did not deploy. The driver and the passenger sustained injuries to the neck, head and back. Also, the contact indicated that they both received medical attention. A police report was filed. The vehicle was not repaired. The contact was included in recall nhtsa campaign number: 14v355000 (electrical). The manufacturer was made aware of the failure. The approximate failure mileage was 165,000.

Filed Incident Electrical system · Air bagsNHTSA 10644664

Cadillac Deville: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20041741144Electrical systemF
20031484150Electrical systemF
20021825202Electrical systemF
20011774233Engine & coolingF
20002375265Engine & coolingF
19991921174Engine & coolingF
19982423141LightsF
1997280249BrakesF
19962252128SteeringF
All Deville years

2000 Cadillac Deville vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2000 Cadillac Deville

Does the 2000 Cadillac Deville have any recalls?

Yes - NHTSA lists 5 recalls for the 2000 Cadillac Deville: ignition (June 2014); retractor (September 2002); buckle assembly (October 2000); foundation components (April 2000) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2000 Cadillac Deville?

By the complaints owners filed with NHTSA, the most common problem areas are the engine & cooling (64), electrical system (60), brakes (27).

How many complaints has the 2000 Cadillac Deville had?

237 complaints have been filed with NHTSA, the first on February 15, 2000 and the latest on October 8, 2018. Of these, 26 describe a crash and 5 a fire, and together they report 33 injuries and 13 deaths.

Is the 2000 Cadillac Deville a reliable vehicle?

Its Safety Index is 5 out of 100 (grade F: far more problems than a typical Cadillac Deville year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Cadillac Deville years have the most complaints?
What should I do if my 2000 Cadillac Deville has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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