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Electrical system

Cadillac SRX Electrical problems by year

376 complaints filed with NHTSA about the Cadillac SRX's electrical system. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.

Electrical complaints by model year

YearElectrical complaintsCrashesInjuriesRecalls
201615000
201545110
201439100
201352100
201232210
201140000
201069270
20091000
20087000
20077020
200611131
200522001
200436111

Electrical recalls

Latest SRX electrical complaints

2015 Cadillac SRXElectrical systemBrakesEngine & cooling

Started hearing sounds on both sides of the car while driving. A sound that got louder the faster we went. Driving home on a 65 mile journey, about 12 miles from the house the ABS, Brake, and traction control lights all came on and stayed on. The car felt like it was much harder to drive. Pulled over safely and picked up the manual. Not much in there. Did a quick search on the web and found that this issue seems to be a long standing issue for my model car but that I could try to drive it home but do so with extra...

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caution it don't drive if the roads were wet. Roads were dry. Made it home and started checking fuses, battery, brake fluid and such Finding all apparently working. Took the car to a service center and explained the problem. He shook his head and said it's likely the EBCM (electronic brake control module) and that he's seen lots of them come in. He continued that the issue is that GM has discontinued the EBCM for that car and others. I asked him to run diagnostics and provide me with the codes shown. Unfortunately he was spot on when I saw the print out showing code u056D Brake control module failure. He goes on to say that parts can be hard to find. Checked with Cadillac and sure enough they don't make the part any longer and as such I'm on my own. They could offer me a discount on a trade in but cannot fix the car. For real? When the EBCM goes out it's designed to limit some of the vehicle controls like braking and traction control. Why no recall? Why create a safety issue that you are unwilling to fix. My wife has to drive 65 miles to help her 86 year old mom but this car is now very limited and not safe. My repair shop called and he found a used replacement at $900 not including the $700 price of reprogramming the VIN into the module and installing the part. Seems a recall should be implemented with Cadillac finding a reasonable solution for their customers. Without repair the car is not safe.

Filed Incident Electrical system · Service brakes · EngineNHTSA 11771780
2010 Cadillac SRXElectrical systemEngine & coolingFire3 injuries

The vehicle was purchased approximately one month before this incident and was represented as inspected. While driving on the highway at approximately 65 mph, the vehicle suddenly exploded near the exhaust area. The engine then began smoking and caught fire. The brakes did not work, and the doors locked, preventing the driver from pulling over normally. The driver had to jump out of the moving vehicle while it was on fire in order to save her life and the lives of her daughter. The exact cause is UNKNOWN at this time. The vehicle is available for inspection. This incident poses a serious safety risk.

Filed Incident Electrical system · Unknown or other · EngineNHTSA 11727454
2014 Cadillac SRXElectrical systemLights

The contact owns a 2014 Cadillac SRX. The contact stated that while the vehicle was parked, the headlight wiring harness for the low beam headlights produced a burning odor. The contact believed that the burning odor was coming from loose terminal connections, which caused the terminals to overheat and melt. The headlights were inoperable. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,000.

Filed Incident Electrical system · Exterior lightingNHTSA 11726934
2005 Cadillac SRXTransmission & drivetrainElectrical system

When I start the car and place it into reverse (from its parking spot) and let it idle backwards about 12-18 ft, it abruptly comes to a halt and makes a hard thump noise. If I then shift it into drive and allow it to idle forward, it will barely idle upto about 6-8 feet. I am hearing a plethora of different things and have not been able to drive it since October, 2025. I need help, please.

Filed Incident Power train · Electrical system · Unknown or otherNHTSA 11719631
2012 Cadillac SRXElectrical systemVisibility & wipers

there was a sunroof recall on my year of vehicle, with this being a used vehicle the previous owners did not know about the sunroof recall and this is why they sold the vehicle not knowing the issues it caused, so I purchased this vehicle wanting it to be my forever vehicle and still do, i am wanting the sunroof drain issue fixed as this has messed with all of my electronical functions in my vehicle, when it rains or snows the electrical information stops working as it has gotten wet due to the drain shrinkage not...

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being fixed, I cannot drive my vehicle safely when this happens, i have to wait until it dries to drive my vehicle again. Please help me with getting the recall reinstated so i can properly get this issue fixed that the previous owners did not know about and i can keep my vehicle safely driving on the roads.

Filed Incident Electrical system · Visibility / wiperNHTSA 11699885
2015 Cadillac SRXElectrical systemLights

The contact owns a 2015 Cadillac SRX. The contact stated that the headlights were dull. The contact cleaned the lens, but there was no improvement, and the driver was unable to see the roadway properly while driving at night. The contact had to drive with the high beams activated. Additionally, the information center was frozen. The vehicle was taken to an independent mechanic who replaced the bulbs. The vehicle was repaired, but the failure recurred. The vehicle was taken to another independent mechanic, who...

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informed the contact that the headlight assembly needed to be replaced. The contact called the local dealer, who informed the contact that the reflector material had burned off. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.

Filed Incident Electrical system · Exterior lightingNHTSA 11698933
2014 Cadillac SRXTransmission & drivetrainElectrical systemSeats & seat belts

I have been trying to enjoy this vehicle from the time it became part of my life. The first 6 months, I was unable to close the sunroof, because of that my passenger seat cracked since its been exposed to the sun for 5 years, the driver's side window could not roll down which we fixed; I never owned a vehicle where I could not access my trunk. The first 6 months of having this vehicle the lifgate became inoperable. the lift gate does not work. The sensors of the vehicle are useless, the car radioi does not work...

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the cue sticks, which can be distracting and can cause an accident so I use the YouTube on my phone for entertainment. The sensors led to the transmission deteriorating to the point of the transmission fluid burning faster and deteriorating the components of the transmission. This is going to cost me 6000.00 These are known manufacture defects for the SRX 2014. Please help

Filed Incident Power train · Electrical system · SeatsNHTSA 11684081
2015 Cadillac SRXTransmission & drivetrainElectrical systemEngine & coolingCrash

Elsie Fletcher MD OAG Consumer Protection Division 301 386 6210 Regarding notice received dated 5/7/2025 of case closing 5/28/205: Requesting reopening of [[redacted]]. Please find attached requested documentation of "Ourisman" brand GM auto repair facilities "Chevrolet of Bowie" and "Chevrolet of Marlow Heights". These new, used, and certified pre-owned car dealerships are providing lock-smithing, auto repair services, advertising check engine light services for GM models unidentified or unavailable by JD Power...

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and the N.A.D.A (National Automobile Dealers Association) for trade-in pricing. This results in: 1) Refurbished, aftermarket automobile repair parts resold by AutoZone, Advance Auto Parts, and Rock Auto of suspect year compatibility and road worthiness. 2) Failing MDOT safety protocols required for state inspection and VEIP compliance, out-of-state registrars can purchase vehicles in VA with GI-Bill accessibility or other states with industry related, company affiliations which are either unsafe or able to be resold in ancillary used car markets. The concerned two vehicles 2012 Chevy Malibu LT (title to myself) and 2015 Cadillac SRX (sold by Cadillac of Greenbelt MD, now Honda of Greenbelt MD and upselling of new Cadillac marketed to Cadillac registrant Janice Thom-Collins by Jim Coleman's of Silver Spring MD) The lack of oversight and reduced scrutiny of 3rd-party dealerships and resellers creates an environment profitable to price gouging, tempting to criminal misrepresentation of mechanic services, and increased concern to NTSHA purview: [[redacted]] [[redacted]] p2 cites a merger of USAA with Nevada Credit Union. A 2012 Suzuki Kizashi was sold as well as 2012 Chevy Malibu from a VA dealership with electrical fire hazards uncorrected. Sport Chevrolet Company, LLC of Silver Spring offered $100 to trade in valued at $1,500. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Power train · Electrical system · EngineNHTSA 11680490
2014 Cadillac SRXElectrical systemLightsVisibility & wipers

Safety Defect Remedies on 2014 Cadillac SRX (VIN: [[redacted]] ) Dear Sir/Madam, I am writing as the owner of a 2014 Cadillac SRX, VIN [[redacted]] , to address two critical safety defects that I believe are the manufacturer's responsibility to remedy. Water Intrusion and Electrical Failure: My vehicle has a known defect where water from the sunroof consistently leaks into the trunk. This water repeatedly causes electrical damage to the component located under the spare tire. I have personally replaced this...

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component on three separate occasions, only to have it fail again after rain. This recurring failure disables my rear windshield wiper, a crucial safety feature. Driving with my child in the car while unable to clear the rear window is the most unsafe I have ever felt. Dangerously Dim Headlights: The front headlights are dangerously dim and do not provide adequate illumination for safe night driving. This is a well-documented issue with this model and poses a clear and present danger to my family and others. I have already spent my own money attempting to fix a problem that is a design flaw. I have no desire to pay for any further remedies for these issues. As the manufacturer, General Motors is responsible for the safety of its vehicles. I have also filed a formal complaint with the National Highway Traffic Safety Administration (NHTSA) regarding these matters. I await your prompt response and a clear plan to resolve these critical safety issues at no cost to me. Sincerely, [[redacted]] [[redacted]] [[redacted]] [[redacted]] Vehicle VIN: [[redacted]] Current Mileage: 134,683 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical system · Exterior lighting · Visibility / wiperNHTSA 11679595
2013 Cadillac SRXElectrical system

The contact owns a 2013 Cadillac SRX. The contact stated that there were web-like cracks that had developed inside the infotainment screen, causing difficulty in accessing various electrical functions needed to safely operate the vehicle. Due to the failure, the A/C unit, defroster, backup camera, and other functions were inaccessible on the screen. The contact stated that the repair was initially serviced under warranty; however, the failure returned, and the vehicle was no longer covered under warranty. The...

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contact was recently provided an estimate for the repair. The manufacturer was notified of the failure, but the contact was provided the same information as the dealer. The vehicle was not repaired. The failure mileage was unknown.

Filed Incident Electrical systemNHTSA 11678286
2014 Cadillac SRXElectrical system

Cadillac cue system started with spider veins on screen then stopped working at same time light gate goes up and down on its own when driving very dangerous, sometimes when parked it will go up part way down up again and then close someone walks by might hurt them shame Cadillac will not admit to this mistake on a 50000 car

Filed Incident Electrical system · Unknown or otherNHTSA 11678049
2015 Cadillac SRXElectrical systemAcceleration & cruise controlBrakes

2015 Cadillac SRX with 87,397 has a failed Electronic Brake Control Module (EBCM) or ABS module. It can be made available for inspection upon request. Alexander Cadillac of Oxnard refuses to repair it stating a replacement part is no longer available (it can be repaired by a specialty repair company). They cite liability by using after market or repaired parts. Without a functioning EBCM - ABS,power steering and traction control do not work which puts me and others at risk. Worse, the failed EBCM is now...

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causing the car to go into "limp mode", which cuts power to the engine and prevent acceleration. When making a turn onto a street, it suddenly went into limp mode and I was almost hit by an approaching semi-truck. The problem was identified by Alexander of Oxnard service center - but they refuse to make any effort to remedy the problem. There are multiple blogs on the internet citing similar systemic issues with the EBCM that is no longer manufactured but can be repaired by a specialty shop. Lights on the dash first started to appear in September 2024. Lights include ABS, Brake and traction control / stability light. New lights started to appear in June 2025 including Check Engine, headlamp and auto-parking symbols. Alexander Cadillac of Oxnard cites that the EBCM is drawing too much current and causing issues to other systems on the car - a cascading effect. I am very afraid to drive the car and fear that it will lose power when needed, stall or the brakes will lock up.

Filed Incident Electrical system · Vehicle speed control · Service brakesNHTSA 11674995
2015 Cadillac SRXElectrical system

The CUE touchscreen display has cracked for the second time in seven years without any physical impact. This appears to be a widespread defect in Cadillac SRX models. The screen becomes unresponsive and is a major distraction while driving, impacting safety, navigation, climate control, and backup camera visibility. Cadillac previously replaced it under warranty, but it has failed again. GM has not issued a recall despite hundreds of similar reports."

Filed Incident Electrical systemNHTSA 11669712
2012 Cadillac SRXElectrical systemBrakes

I had Baker Cadillac Dealership to perform the toe-link recall as well as a Multi-Point Vehicle Inspection on May 28, 2025. This is for a 2012 Cadillac SRX-3.6 Luxury Collection [VIN: [[redacted]]] that I was going to purchase for my [[redacted]] daughter pending the inspection results. Because Cadillac technicians performed the inspection and nothing major was flagged, I purchased the car for my daughter. That evening, I was driving the car to fill up with gas, and the brakes completely cut out! I talked to a...

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friend who knows more about cars than I do, told me the brakes cutting out was likely a result of the recall repair needing to reset to the proper values. I didn't think too much of it after that until 5 days ago when I was on [[redacted]] driving at 70 mph, the brakes completely cut out again. The road was wet and they cut out as I was exiting off an interstate overpass onto a ramp which circles back toward the direction I was coming from that ultimately feeds onto the road underneath the exit. I fishtailed side to side the entire length of that ramp that has no barriers at a lethal speed which could've killed me! If my daughter would've been driving, the outcome would've likely been fatal! I contacted the dealership who performed the recall installation and the Multi Point Inspection and told them everything that happened. I wanted answers as to why this wasn't caught during inspection, what exactly caused that to happen twice in less than 10 days, and what needs to be fixed to prevent this from ever happening again. I paid Firestone to perform a comprehensive test on ABS and they could not replicate the issue, so they couldn't do anything to fix it as everything appeared to be fine. No system lights came on or anything. I have since learned that this is far from an isolated issue; in fact, this is quite a scary pattern with the 2012 SRX 3.6. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical system · Unknown or other · Service brakesNHTSA 11666108

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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