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Cadillac XT6 Steering problems by year

5 complaints filed with NHTSA about the Cadillac XT6's steering. Loss of power steering, stiff or loose steering, wandering, column and rack problems.

Steering complaints by model year

YearSteering complaintsCrashesInjuriesRecalls
20213000
20202000

Latest XT6 steering complaints

2020 Cadillac XT6SteeringElectrical systemLights

UNACCEPTABLE SAFETY HAZARD: General Motors & Cadillac Need to Take Responsibility I am writing this to urge Cadillac and General Motors to address a critical safety issue before someone gets seriously hurt or dies. While driving my 2020 Cadillac XT6 over an overpass in [redacted], the vehicle suffered a complete electrical breakdown. Every dash light flared up, and I instantly lost total control - NO steering assist, NO acceleration. Being stranded in a moving vehicle without control on an elevated roadway was...

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terrifying. This car has under 50,000 miles. It is currently on its 6th service visit at Stevens Creek Cadillac and has been sitting in their shop for 3 full weeks with zero answers or progress. I trusted Cadillac again even after my 2006 SRX had to be donated under 150k miles following 2 transmission replacements and endless issues. But experiencing a sudden, total power failure at highway speeds crosses every line. I am fearful to take this vehicle back. I do not feel safe put back behind the wheel. GM and Cadillac really should not sell these vehicles until their electrical issue is safe. I opened a case with GM and they said that the buy back was denied which is insane to me. this vehicle doesn't even have 50,000 miles on it. I hope someone will help my husband and I. thank you, [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Steering · Electrical system · Exterior lightingNHTSA 11774077
2021 Cadillac XT6SteeringEngine & cooling

DTC P0128 engine coolant thermostat to open at a lower temperature than intended. The Check Engine Light appeared, a Steering warning appeared on my information screen, and the engine cooling fan continued to run excessively after turning off. I understand there is a Special Coverage N252508350 for this exact issue, however, GM is refusing to cover the cost of repairs.

Filed Incident Steering · EngineNHTSA 11770960
2021 Cadillac XT6SteeringElectrical system

On September 15,2026, my vehicle experienced a catastrophic los of power steering assist accompanied by severe heavy steering. Please review General Motors TSB 20-NA-215 & TSB 17-NA-158 both addressing this issue. My 2021 vehicle has a build date of September 19, 2020 which falls "directly" in the time frame covered by these bulletins. Essentially, General Motors KNEW of the problem! The only warning I got was a two second message flashing across the instrument panel stating "Power assist reduced, drive with...

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caution" ... followed by "Service Power steering" Then severe loss of steering!! Again, General Motors KNEW of this problem! Ultimately, the Power steering Gear assembly was replaced at a cost of approximately $3800. I was almost KILLED in heavy traffic because of this failure !!!

Filed Incident Steering · Electrical systemNHTSA 11770401
2021 Cadillac XT6SteeringEngine & cooling

1)The display on dash reads upon start up, "Steering Assist Reduced". 2)There is no Engine temperature readout displayed on cluster. 3)When the vehicle is turned off, the coolant fan stays running for a few minutes at full speed. All of these issues are correlated. Also, many XT5's & XT6's have had this issue in the past.

Filed Incident Steering · EngineNHTSA 11639372
2020 Cadillac XT6SteeringTransmission & drivetrainElectrical system

There is a known problem, which Cadillac refuses to recall, regarding a steering assist reduced warning. The warning light disables the air conditioning system and steering assist. When the light comes on, reduced power to the steering system occurs. I took the vehicle in to be serviced, but the service light was off, and Cadillac refused to fix it; intentionally trying to run the timer out on the 5year/70,000 powertrain warranty. It's a known issue, all over the internet. In fact, they recalled several models...

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due to the same problem. "19V-086 / N182182760 Recall Summary If the steering assistance is not available, extra effort would be required to steer the vehicle, and this would increase risk of a crash. General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles." I've reset the light several times, and it usually stays off for several days before returning. This sounds like a software problem, but Cadillac has not taken any steps to fix the issue. It is dangerous for any reduction in steering, especially during winter or at highway speed. It's also dangerous to disable air conditioning, as during the summer, the temperature can reach above 140 F inside a vehicle. If a driver were to have a medical event in a parking lot, or fall asleep with the vehicle on while simply waiting for somebody -- while assuming the air conditioner would keep them cool and comfortable -- within 10 minutes the temperature could reach 130+ degrees, and into the 150s in California or Las Vegas. Software should never reduce steering assist, or disable the air conditioner automatically. I would like a recall to be issued regarding this problem. I don't know if they have designed the system to fail right at the warranty or just after, but it certainly appears that way. Please look into the matter. Cadillac has refused to repair under warranty. [[redacted]] [[redacted]] [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Steering · Power train · Electrical systemNHTSA 11626377

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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